Key Account Manager (Capital Equipment) required in Cape Town.
An experienced KEY ACCOUNT MANAGER (FOR CAPITAL EQUIPMENT) is required for permanent employment based in Cape Town.
Industry: Capital Equipment Sales & Rentals.
Salary: Basic R45 000 kpm (incl. some benefits) negotiable.
Start Date: ASAP / Negotiable.
Type: Permanent.
Duties and Responsibilities:
- Secure the revenue stream of the business
- Execute the annual Key Account Sales plan
- Develop and maintain Long Term Contract rental
- Develop and maintain “Service Level Agreements”
- Budget and forecasting management
- Forecast Key Account stock requirements
- Deliver Turnover in line with or in excess of the Key Accounts Budget
- Develop potential within Key Accounts
- Convert key prospects who have strategic importance or offer valuable business potential
- Maximise strategic potential within the Key Accounts by utilizing National Service Network
- Maintain commercial policy
- Implement National and Regional Key Account Customer pricing and service level strategies
- Manage the customer relationships in an appropriate manner relative to their status
- Ensure credit management criteria of the business is adhered to
- Customer relationship management
- Build strong customer relationships with the Key Accounts
- Oversee call cycles to ensure Key Accounts receive premium customer service
- Monitor customer satisfaction
- Develop market intelligence and translate into market needs
- Drive product and service expansion opportunities
- Identify opposition threats and implement strategy to neutralize
- General Management
- Generate monthly reports regarding the performance of Key Accounts
- Information Flow
- Gather and distribute strategic account information to relevant managers
- Including Strategic account sites for management via Sales manager and his Sales Consultants and/ or Service Manager and his field service technicians
- Including Key account administration requirements for the Commercial Manager
- Keep in regular contact with the Sales Consultants to ensure service levels are received
Requirements:
- 6 Years Sales experience of which 3 years involvement with Key Accounts Management in a business-to-business environment
- Mining/Construction/Industrial experience an advantage
- Rental Industry knowledge an advantage
- Sales and Marketing Degree (IMM)/Diploma will be advantage
- Working in a CRM environment an advantage
- Computer literate (MS Office / CRM / Pipeline)
- Must have valid driver’s license
- Must have flexibility to work overtime where required