Admin Assistant Retail - iStore East Rand Mall

Core Group; Johannesburg; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading company in the Apple retail space is seeking an iStore Admin Manager to lead teams and optimize operations. This role requires strong leadership skills, retail operations knowledge, and a proven track record in delivering excellent customer experiences. The ideal candidate will thrive in a fast-paced environment and drive store targets effectively.

Qualifications

• 5+ years of experience leading teams in a complex, high-turnover environment.
• Retail operations experience and knowledge.

Responsibilities

• Lead teams and provide supportive feedback.
• Ensure effective back-of-house operations.
• Enhance operations and review systems for best practices.

Skills

Leadership

Customer Experience

Agility

Strategic Thinking

Education

Matric

Tertiary Qualifications

Job description

iStore Admin Manager

iStore is the home of everything Apple and Africa’s largest Apple Premium Reseller. With more than 30 physical and online stores across Africa, we provide expert advice, Apple authorized repairs, business, education, training, and technical support for all things Apple.

As an iStore Admin Manager, you will be responsible for leading teams, providing supportive feedback, and ensuring both team members and customers have a valued experience.

Your responsibilities include ensuring that the back-of-house iStore operations run effectively, efficiently, and optimally, while minimizing overall risk to the business by adhering to all iStore policies, processes, and standard operating procedures (SOPs).

You will focus on enhancing operations and continuously reviewing systems and processes to align with best practices for the business.

You Need To Have

• A completed Matric; tertiary qualifications would be advantageous.
• 5+ years of experience leading teams in a complex, high-turnover environment.
• Retail operations experience and knowledge.
• Matrix management capabilities to ensure cooperation across business functions.
• Proven ability to work in a fast-paced environment, with a desire to learn quickly, and to be agile and strategic.
• A track record of delivering excellent customer experiences.
• A proven ability to drive store targets and results.

Please apply today!