Sales Account Executive

eMedia Investments; Randburg; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player is seeking a dynamic sales professional to drive revenue growth through strategic account management and client retention. In this role, you will be responsible for meeting and exceeding sales quotas, identifying upselling opportunities, and acquiring new clients through proactive outreach. Your ability to maintain high client satisfaction and retention will be crucial, as you will conduct regular check-ins and strategic account reviews to ensure clients receive exceptional service. Join a collaborative team that values operational efficiency and contributes to collective success while making a significant impact on the company's growth trajectory.

Qualifications

• Proven track record in achieving sales targets and client retention.
• Strong skills in upselling and strategic account management.

Responsibilities

• Achieve sales targets through effective client management and upselling.
• Maintain high client satisfaction and retention rates.

Skills

Sales Quota Achievement

Upselling

New Business Acquisition

Client Retention

Customer Satisfaction

Strategic Account Planning

Operational Efficiency

Time Management

Job description

• Meeting or exceeding sales quotas : Achieving specific sales targets (monthly, quarterly, yearly) in terms of revenue or the number of accounts closed.
• Upselling and cross-selling : Identifying opportunities to upsell existing clients or cross-sell additional products or services.
• New business acquisition : Securing new clients through cold calling, networking, and relationship-building efforts.

Client Retention and Satisfaction

• Maintaining high client retention rates : Ensuring clients renew contracts or continue using services by providing exceptional service and value.
• Increasing customer satisfaction : Conducting regular check-ins and collecting feedback to ensure the clients' needs are met, improving loyalty and advocacy.

Strategic Account Planning

• Creating and executing strategic account plans : Developing plans for each key account to grow relationships, identifying expansion opportunities, and addressing potential risks.
• Regular account reviews : Conducting quarterly or bi-annual reviews with clients to assess performance and discuss future opportunities.

Operational Efficiency and Reporting

• Maintaining accurate reporting : Keeping up-to-date records, tracking communications, opportunities, and pipeline activities. Pipeline to always have 3 times coverage to achieve monthly targets
• Managing time effectively : Prioritising accounts and ensuring timely follow-ups to avoid missed opportunities.
• Working closely with other departments : Collaborating with Marketing, Technical, Creative Solutions and Programming teams to provide clients with holistic solutions.
• Contributing to team knowledge : Sharing learnings and best practices to help improve the overall performance of the sales team.