Commercial Team Leader

Logicalis Group (De); Cape Town; On-site; ZAR 40 000 - 80 000; Full time

Job summary

An established industry player is seeking a Commercial Team Leader to drive sales assistance and procurement in a dynamic environment. This role is pivotal in managing team deliverables, enhancing supplier and client relationships, and ensuring streamlined communication across departments. The ideal candidate will have a strong background in team management, excellent analytical skills, and the ability to thrive under pressure. Join a forward-thinking organization that values innovation and personal development, and be part of a team committed to delivering exceptional service and business outcomes.

Qualifications

• Strong interpersonal and communication skills essential for team leadership.
• Analytical skills and business acumen necessary for effective decision-making.

Responsibilities

• Manage sales assistance, quoting, procurement, and contract management teams.
• Ensure success of the sales channel with competitive pricing and quick turnarounds.

Skills

Interpersonal Skills

Communication Skills

Analytical Skills

Planning and Organizing

Stakeholder Management

Education

Experience in Relationship Building

Experience Managing a Commercial Team

3+ Years in a Similar Role

Job description

Commercial Team Leader in Cape Town at Logicalis

Logicalis is an international multi-skilled solution provider offering digital enablement services to help customers harness digital technology and innovative services for powerful business outcomes.

Our customers span various industries and regions, focusing on vertical markets such as financial services, TMT (telecommunications, media, and technology), education, healthcare, retail, government, manufacturing, and professional services. We leverage the skills of our 4,000 employees to modernize key digital pillars, including data centre and cloud services, security and network infrastructure, workspace communications and collaboration, data and information strategies, and IT operation modernisation.

We are advocates for our customers and work with leading technology companies like Cisco, HPE, IBM, CA Technologies, NetApp, Microsoft, Oracle, VMware, and ServiceNow.

Our employees are innovative, smart, entrepreneurial, and customer-centric, sharing the ambition to make Logicalis the world's leading IT solutions provider. We offer speedy decision-making, opportunities for personal development, and a supportive, inclusive environment that celebrates diversity.

Join us and become part of something epic!

Role Purpose

The Commercial Team Leader manages and leads the sales assistance, quoting, procurement, and contract management teams. This role involves overseeing team deliverables, timelines, and streamlining communication with sales, practices, suppliers, PMO, and clients. Additionally, the person will be responsible for cross-training team members to ensure business continuity.

Role Responsibilities

The Commercial Team Leader ensures the success of the sales channel from quoting to procurement, supporting front-end sales with competitive pricing and quick turnarounds. It is essential to keep all related business processes updated.

Business Functions in Scope

• Quoting
• Procurement
• Contract Renewals
• Hardware and Software Renewals

Delivery Responsibilities

• People Management: Build and develop a qualified commercial team through innovative hiring and training. Responsible for recruitment, coaching, training, and retention. Implement staffing models for optimal coverage and cost efficiency. Develop a customer care philosophy to ensure satisfaction. Analyze team performance and market the team's image to showcase success.
• Supplier and Client Relationship Management: Manage relationships with suppliers and key clients to ensure service quality and continuous improvement.
• Procurement: Process all orders, communicate with BRM/BRDs regarding pricing or hardware changes, and keep stakeholders updated on order and delivery status. Coordinate with PMO for project-related orders.
• Process Management: Maintain formal procedures for consistency and quality, manage change proactively, and continually improve processes. Implement controls to prevent mistakes and develop methodologies to enhance turnaround time and internal relationships. Focus on quality and time management.

Person Requirements

• Strong interpersonal and communication skills, both verbal and written.
• Analytical skills and business acumen.
• Excellent planning, organizing, and stakeholder management abilities.
• Ability to work under high pressure and deliver results.

Experience and Qualifications

• Solid experience in relationship-building with suppliers.
• Experience managing a commercial team within a systems integrator.
• Minimum of 3 years' experience in a similar role.