Manager, Operations, Solutions at DSV

DSV South Africa; Kempton Park; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A leading logistics company is seeking a Manager of Operations to oversee warehouse performance and ensure compliance with safety and quality standards. The ideal candidate will have extensive experience in inventory management, strong leadership skills, and a background in retail logistics. This role involves managing daily operations, staff performance, and implementing productivity improvements to meet KPIs.

Qualifications

• 5 years warehousing experience in Inventory management.
• Advanced computer literacy in MS Office.
• 3-year experience with Warehouse Management System.

Responsibilities

• Maintain operational performance and meet KPIs.
• Manage daily operational performance and employee development.
• Ensure health, safety, and environmental compliance.

Skills

Problem solving

Effective communication

Leadership

Organizational skills

Education

Grade 12

Warehouse management diploma

Tools

WMS - CargoWrite

MS Word

MS Excel

MS PowerPoint

MS Outlook

Job description

Location: Kempton Park

Job Title: Manager, Operations, Solutions

Type: Full Time

Minimum Requirements

1. Grade 12
2. Warehouse management and/or Supply Chain diploma and/or 5 years warehousing experience in Inventory management
3. Advanced computer literacy in MS Word, Excel, PowerPoint, and Outlook
4. Advanced knowledge of WMS - CargoWrite

Job Related Requirements

1. 3-year experience and effective working knowledge of a Warehouse Management System
2. Excellent housekeeping and experience in Retail Logistics sector
3. Extensive operational knowledge including inbound, stock management, outbound/order fulfillment, return processes, packaging, facility housekeeping, batch and expiry control, audits, SKU management, space utilization, pick-face replenishment, serial number management, expiry management, and variance measurement
4. Problem solving skills including root cause analysis and corrective measures
5. Managerial functions: planning, organizing, leading, controlling, monitoring
6. Effective communication skills (written and verbal)
7. Full site compliance including policies, regulations, work instructions, maintenance, and local authority requirements
8. Stress and conflict management skills
9. Knowledge of SHERQ standards, ISO 9001, ISO 18001
10. Commercial acumen and experience managing client and supplier contracts, SLAs, and risks
11. Financial acumen for cost control
12. Leadership skills for training, performance management, and IR knowledge

Added Advantages

• Advanced planning and decision-making abilities
• Assertiveness, negotiation, presentation skills
• Attention to detail, initiative, self-motivation
• Organized, team player, ability to work independently

Main Purpose of the Role

Maintain operational performance, meet KPIs, implement productivity and cost-saving improvements, manage operational, personnel, quality, safety, and financial aspects.

Duties and Responsibilities

1. Staff discipline and performance management
2. Maintain equipment and facilities
3. Meet client expectations and develop solutions for continuous improvement
4. Manage daily operational performance and employee development
5. Ensure health, safety, and environmental compliance
6. Support client with customized solutions and process improvements
7. Plan and execute cycle counts, ABC analysis, and other inventory processes
8. Investigate and complete CAPA documents related to errors and KPI issues
9. Create and maintain reports in line with KPIs and contractual obligations
10. Ensure compliance with HSE policies and perform ad hoc duties as required
11. Maintain communication with clients and build supplier relationships
12. Monitor inventory levels, control damaged stock, and ensure process adherence
13. Manage facility maintenance and cleanliness

About DSV

DSV is a global leader in transport and logistics, committed to innovation, digitalization, and growth. With nearly 160,000 colleagues worldwide, we aim to shape the future of logistics through collaboration, accountability, and inclusivity. Join us to make an impact and grow your career.

Visit our website and follow us on LinkedIn and Facebook.

Disclaimer: Due to high application volumes, only shortlisted candidates will be contacted. Unsuccessful applicants after four weeks should consider their application unsuccessful. We adhere to fair, non-discriminatory, and affirmative action employment practices, prioritizing candidates from designated groups as per the Employment Equity Act. We reserve the right to close or defer this vacancy at any time.