Spa Manager

AccorHotel; Krugersdorp; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A leading hotel chain is seeking a Spa Manager to oversee spa operations in Krugersdorp. The role requires strong leadership, strategic planning, and a passion for delivering exceptional guest experiences. Candidates should have experience in luxury brands and a solid understanding of spa products and treatments.

Qualifications

• At least 2 years of experience as a Spa Manager in a luxury brand.
• Knowledge of spa products, treatments, and wellness trends.
• Strong leadership and communication skills.

Responsibilities

• Oversee all aspects of spa operations ensuring exceptional guest experiences.
• Develop and implement strategic plans to achieve spa goals.
• Manage daily spa operations including scheduling and financial performance.

Skills

Sales Experience

Customer Service

Organizational skills

Leadership Experience

Job description

As the Spa Manager you will be responsible for overseeing all aspects of our spa operations ensuring exceptional guest experiences and driving business growth.

• Develop and implement strategic plans to achieve shortterm and longterm spa goals
• Lead and inspire a team of spa professionals including therapists and receptionists
• Ensure the delivery of worldclass personalized guest experiences aligned with our brand standards
• Manage daily spa operations including scheduling inventory control and financial performance
• Collaborate with the marketing team to develop and execute effective spa promotions and packages
• Drive retail sales through product knowledge and upselling techniques
• Conduct regular performance reviews and provide feedback to enhance team skills and service delivery
• Implement and maintain quality control measures for all spa treatments and services
• Stay updated on industry trends and incorporate innovative practices to keep the spa competitive
• Ensure compliance with local health and safety regulations as well as company policies and procedures
• Analyze financial data and prepare reports to optimize spa performance and profitability
• Foster a positive and collaborative work environment that promotes team growth and satisfaction.
• Ensure Spa staff are trained on a regular basis

Qualifications :

• At least 2 years of experience as a Spa Manager within a successful lifestyle luxury brand.
• Knowledge of spa products treatments and wellness trends.
• Experience working in a 5 star Spa is advantageous but your passion and skills are what matter most.
• Strong leadership and communication skills with the ability to inspire and manage a diverse team.
• Strong interpersonal and problem solving abilities
• Serviced oriented with an eye for details
• Proficiency in English
• Flexible and able to embrace and respond to change effectively
• Ability to focus attention on guest needs remaining calm and

Remote Work : Employment Type :

Key Skills

Sales Experience,Customer Service,Hotel Experience,Organizational skills,Hospitality Experience,Computer Skills,Management Experience,Millennium,Dermal Fillers,Front Desk,Esthetic Laser Treatment,Leadership Experience

Experience : years

Vacancy : 1

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Manager Manager • Krugersdorp, Gauteng, South Africa