Senior Specialist - Scrum Master.Technology Information

Mtn Uganda; Johannesburg; On-site; ZAR 600 000 - 900 000; Full time

Job summary

A leading company in telecommunications is seeking a Project Manager with a strong background in Agile methodologies. The role involves facilitating project delivery, managing team dynamics, and supporting the Product Owner. Candidates should possess excellent problem-solving skills and a servant leadership approach, contributing to a collaborative and transparent work environment.

Qualifications

• Experience in Agile/Scrum/SAFe practices.
• Background in project management is an advantage.
• Ability to coach and influence team members.

Responsibilities

• Facilitate planning, daily stand-ups, and retrospectives.
• Manage dependencies and remove obstacles to delivery.
• Support and educate the Product Owner on backlog grooming.

Skills

Problem Solving

Agile Methodologies

Servant Leadership

Team Management

Job description

Problem solving skills and an ability to handle pressure whilst getting results, working in a "servant leader" approach, is key for success in this role.

A background in traditional project management will be an added advantage especially if it helps with some structure.

Delivery Responsibilities:

1. Facilitate planning, daily stand-ups, sprint/iteration reviews including demos and prototyping, sprint planning, grooming, and retrospectives for the Epics, features, and benefits that need to be groomed, run, and delivered as part of the product/platform owners backlog.
2. Manage dependencies between project teams, squads within the Digital Studio, third parties, and other internal teams.
3. Enable the removal of obstacles to project/feature delivery.
4. Escalate delivery issues, risks, and blockers as they arise.
5. Facilitate daily scrums, stand-ups, and meetings to monitor project/feature progress and resolve issues.
6. Remove impediments/blockers or guide the team to do so by finding the right personnel.
7. Undertake reviews with software development team members.
8. Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or judgment, emphasizing healing, failing fast, learning, and problem-solving.
9. Facilitate discussion, decision making, and conflict resolution.
10. Assist with internal and external communication, improving transparency, and radiating information.
11. Support and educate the Product Owner on grooming and maintaining the product backlog.
12. Provide support to the team using a servant leadership style, leading by example.
13. Validate the use of standard testing practices and test automation to ensure quality.

Team Management (coaching & influencing):

1. Guide the team on Agile/Scrum/SAFe practices and values.
2. Encourage self-organization and accountability for deliverables.
3. Coach team members in Agile methods, practices, and tools.
4. Influence team behavior through effective management via Agile methodologies.
5. Facilitate work completion without coercion, assigning, or dictating tasks.
6. Document progress and communicate to management and stakeholders.
7. Ensure milestones and deadlines are met throughout the project lifecycle.
8. Support internal communication and transparency.
9. Assist and educate the Product Owner regarding backlog grooming and maintenance.
10. Guide the team on using Agile/Scrum practices for competitive advantage.

Governance:

1. Identify and communicate relevant project governance.
2. Adhere to Programme Management Office governance frameworks.

Reporting:

1. Compile relevant project and portfolio reports.
2. Keep project and portfolio management tools updated.
3. Generate Agile reports such as burn-up, burn-down charts, cadence trackers, and track story points and performance.

Leadership:

1. Remove impediments or guide the team in doing so.
2. Build a trusting and safe environment for problem raising and resolution.
3. Facilitate discussions, decision making, and conflict resolution.
4. Improve transparency and communication.
5. Support the team with servant leadership and lead by example.

Skills Development:

1. Contribute to the company's Agile community through internal training.
2. Develop and mentor talent, including learnership participants.
3. Contribute to the standardization of Agile methodology within MTN.