Business Analyst (Intermediate)

Talent Genie; Cape Town; On-site; ZAR 300 000 - 600 000; Full time

Job summary

An established industry player in the investment sector is seeking a dynamic Business Analyst to join their Cape Town team. This role offers the opportunity to leverage your analytical skills to drive process improvements and system enhancements. You will be responsible for defining specifications, conducting root-cause analysis, and engaging in software testing. If you are passionate about transforming data into actionable insights and thrive in a fast-paced environment, this position is perfect for you. Join a team where your contributions will make a significant impact on client solutions and operational efficiency.

Qualifications

• 3+ years in Unit Trust and LISP administration.
• 5+ years of formal business and process analysis experience.

Responsibilities

• Conduct root-cause analysis for production support issues.
• Define requirements for process and system enhancements.

Skills

Business Analysis

Process Improvement

Root-Cause Analysis

Software Testing

Education

Relevant Tertiary Qualification

Business Analysis Qualification

Tools

Microsoft Office Suite

Advanced Excel

Visio

SQL

Flexcube

Bizagi

Digiata

Job description

Overview

Reference
BA3

Salary
ZAR/annum

Job Location
- South Africa -- City of Cape Town -- Cape Town -- Newlands

Job Type
Permanent

Posted
25 February 2025

Join Our Team as a Business Analyst!
Are you a problem-solver with a passion for turning data into actionable insights? Do you thrive in dynamic environments where you can make a real impact?
Our client in the Investment Industry situated in the Western Cape is looking for a Business Analyst who will be responsible for defining specifications for process and system enhancements, production support items and normal
SDLC BA responsibilities, including systems testing. Must reside in Cape Town.

PLEASE DO NOT APPLY IF YOU DO NOT QUALIFY IN FULL. NO CV'S WILL BE KEPT FOR FUTURE USE.

Main duties and responsibilities

• Root-cause analysis and resolution of production support issues within agreed service level agreement (SLA).
• Requirements definition for process and system enhancements, Business as Usual (BAU) changes and production support items.
• Being involved in system's testing of both fixes and enhancements.
• Improving structures and processes within which the Client Solutions team operates.

Ideal experience

• At least 3 years' experience in Unit Trust and LISP (Discretionary and Life and Retirement Products) administration.
• Good understanding of the end-to-end administration processes.
• Experience in process improvements and process definition.
• At least 5 years of formal business and process analysis experience.
• Proven track record of driving and implementing improvements.
• Software testing (at least 3 years' experience as part of the BA competency).

Ideal qualifications

• Relevant tertiary qualification or studying towards one.
• Business analysis qualification (Diploma or higher).

Software, Systems knowledge
Essential:

• Experience of full Microsoft office suite, including Advanced Excel and Visio or equivalent.
• SQL experience.

Desirable:

• Flexcube.
• Bizagi.
• Digiata.