Life Sales Agent

Level-Up; Johannesburg; Remote; ZAR 250 000 - 350 000; Full time

Job summary

A leading company in the insurance sector is seeking a sales professional to enhance policy sales and provide exceptional service. The ideal candidate will have a strong background in call centre sales, particularly in life insurance, and possess excellent communication skills. This role offers the opportunity to work remotely while contributing to a dynamic team focused on customer satisfaction and continuous improvement.

Qualifications

• Minimum of 3 years experience in a call centre sales environment.
• At least 1 year of outbound telesales experience.

Responsibilities

• Maximise policy sales and monthly written premiums.
• Provide professional, responsive service to lead providers and customers.
• Conduct thorough needs analysis through strategic questioning.

Skills

Communication

Interpersonal Skills

Self-motivation

Education

Matric / Grade 12

RE5 Certification

Job description

Key Responsibilities

• Maximise policy sales and monthly written premiums in a compliant, customer-centric manner
• Provide professional, responsive service to lead providers and customers
• Execute the sales process with diligence, integrity, and comprehensive product knowledge
• Upsell additional products where applicable to optimise each customer interaction
• Utilise effective communication and interpersonal skills to promote product acceptance
• Conduct thorough needs analysis through strategic questioning and attentive listening
• Match product benefits to customer needs and clearly demonstrate value

• Address and overcome objections with appropriate, informed responses

• Commit to continuous improvement through feedback, observation, and collaboration

• Share insights and contribute ideas to improve team effectiveness

• Exhibit self-motivation, productivity, and efficient time management, especially when working remotely

Minimum Qualifications

• Matric / Grade 12

• RE5 Certification

• Must meet all regulatory requirements (e.g. DOFA period, FAIS Fit & Proper)

Experience & Skills Required

• Minimum of 3 years experience in a call centre sales environment

• At least 1 year of outbound telesales experience

• Minimum 2 years experience in the life insurance industry

• Fluency in English is essential; proficiency in at least one additional official language is required