Assistant Director : COIDA

The Department of Employment and Labour; Durban; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player is seeking a dedicated professional to join their team in Durban. This role focuses on facilitating the processing of Compensation claims benefits and ensuring quality assurance in all claims. With a strong emphasis on stakeholder liaison, the ideal candidate will manage human, financial, and physical resources effectively. The position requires a tertiary qualification and significant experience in a claims processing environment, making it a perfect opportunity for those looking to make a meaningful impact in public service. If you have a passion for management and a commitment to excellence, this role is for you.

Qualifications

• Tertiary qualification in Public Management, Business Management, or related fields.
• 4 years experience in claims/medical insurance processing.

Responsibilities

• Facilitate processing of Compensation claims benefits.
• Coordinate resolutions of COID and employer services.
• Conduct quality assurance on COID claims.

Skills

Claims Processing

Quality Assurance

Stakeholder Liaison

Supervisory Skills

Education

Three-year tertiary qualification (NQF6)

Job description

Job Location : KwaZulu-Natal, Durban Deadline : May 14, 2025 Quick Recommended Links

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REQUIREMENTS :

• Three-year (3) tertiary qualification (NQF6) in Public Management / Business Management / Public administration / Business Administration / Administration Management / Management / Financial Accounting / Cost and Management Accounting / Operations Management / Production
• Management / Auditing / HRM / Nursing.
• Four (4) years functional experience in a claims / medical Insurance processing environment of which two (2) years is supervisory experience in processing environment.

DUTIES :

• Facilitate the processing of Compensation claims benefits within COID processing Office.
• Coordinate the resolutions of all COID and employer services.
• Conduct quality assurance on all COID claims and employer services.
• Liaise with internal and external stakeholders in respect of COID legislation and services.
• Manage human, financial and physical resources of the section.