Field Service Engineer – Di Cs

Siemens Proprietary Limited; Gauteng; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A leading company in diversified engineering is seeking a Field Service Engineer in Midrand, South Africa. The role involves technical tasks related to customer equipment, including maintenance and repairs. Candidates should possess a relevant engineering diploma and have 3-5 years of field service experience. Strong analytical and communication skills are essential, along with knowledge of Siemens products. The position offers opportunities for professional growth in a dynamic environment committed to innovation and equal opportunity.

Qualifications

• 3-5 years of field service experience as a technician or engineer.
• Knowledge of Siemens products advantageous.

Responsibilities

• Completing technical tasks including commissioning, maintenance, and repairs.
• Providing 2nd and 3rd level user support.
• Participating in marketing and sales activities.

Skills

Analytical Skills

Communication Skills

Decision-Making Skills

Leadership Capabilities

Education

National Diploma in Electrical Engineering

B Tech in Electrical Engineering

Degree in Electrical Engineering

Degree in Mechatronics

Tools

Micromaster

Sinamics

DC Drives

Simocodes

PLCs

Softstarters

Job description

Job Title / Role : Field Service Engineer – DI CS Organization : Lead
Country South Africa Location : Midrand, South Africa Reporting Manager : Service Operations Team Leader

The Business Siemens is a global powerhouse in diversified engineering providing products, systems and solutions across the Electrification, Automation and Digitalization value chain.

The company has been in Africa for over years igniting a history of innovation and social development.

As an integrated technology company, Siemens aims to play a constructive role in Africa's success story.

Role Overview

Performs technical, mainly pre-defined tasks for accomplishing defined service delivery work for customer equipment.

Responsibilities include:

1. Completing a broad scope of technical tasks including commissioning, maintenance, repairs, and evaluation of customer equipment and systems.
2. Determining priorities and scheduling tasks accordingly.
3. Supporting customers remotely and onsite, providing 2nd and 3rd level user support.
4. Contributing to or conducting maintenance and improvement of internal tools, equipment, processes, and data repositories.
5. Participating in estimation, planning, and review of technical tasks for project support.
6. Adhering to relevant processes and regulations.
7. Optional management duties: Managing sub-contractors and monitoring delivery.

Technical Responsibilities

Render professional services including plant and preventative maintenance, commissioning, system design assistance, upgrades, repairs, retrofits, technical audits, hotline activities, and breakdown services 24/7 with minimal response time.

Ensure work is cost-effective, compliant with procedures, customer specifications, and safety regulations.

Maintain and update technical hardware & software documentation, communicating updates to responsible specialists.

Identify personal training needs to stay current with system and product technologies.

Ensure availability of diagnostic tools, testing equipment, spares, and documentation.

Participate in marketing and sales activities, including tender and contract preparations, to support business growth.

Qualifications and Experience

• National Diploma / B Tech / Degree in Electrical Engineering or Mechatronics.
• 3-5 years of field service experience as a technician or engineer.
• Knowledge of Siemens products advantageous.
• Experience with drives repairs and commissioning: Micromaster, Sinamics, DC Drives (6RA70, 6RA80).
• Experience with Simocodes, PLCs, and Softstarters advantageous.
• Willingness to work overtime, standby, and travel.

Skills and Attributes

• Strong analytical and communication skills.
• Understanding of service and project business, contractual knowledge.
• Ability to challenge the status quo and adapt to new challenges.
• Decision-making skills and leadership capabilities.

Additional Information

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