Sales Rep

The Building Company; Newcastle; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading company is seeking a Sales and Customer Service professional to enhance customer relationships and drive sales through effective communication and service. The role focuses on achieving sales targets and ensuring customer satisfaction.

Responsibilities

• Attaining monthly sales targets and budgets.
• Following up on orders and quotations to prevent delays.
• Resolving customer queries and issues regarding goods.

Job description

Sales and Customer Service Responsibilities

The role involves increasing the customer base through structured cold calls to potential clients and representing the store positively in the marketplace. It also includes maintaining relationships with existing customers through structured calls.

Key responsibilities include:

1. Attaining monthly sales targets and budgets.
2. Following up on orders and quotations to prevent delays.
3. Resolving customer queries and issues regarding goods.
4. Managing sales and administrative functions effectively.
5. Overseeing external sales activities and ensuring customer satisfaction.
6. Offering advice and alternatives to meet customer needs.
7. Upholding and promoting the company's values and culture.