Technical Writer

Hensoldt South Africa; Pretoria; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An innovative company in the defense and security electronics sector is seeking a highly skilled Technical Writer to bridge the gap between engineering and end-users. This role requires crafting clear and user-focused documentation, including manuals and training materials, to ensure customers can effectively operate complex systems. With a commitment to quality and precision, the ideal candidate will possess strong analytical skills and a passion for transforming technical jargon into accessible content. Join a diverse and inclusive team dedicated to delivering excellence in technology and innovation.

Qualifications

• Minimum 3 years in technical writing, 5+ years preferred.
• Experience with military documentation standards is advantageous.

Responsibilities

• Create high-quality technical documentation for users.
• Conduct research and validate documentation through product testing.

Skills

Technical Writing

Analytical Reasoning

Client Relationship Management

Document Accuracy

Education

Diploma in Publishing

Bachelor's Degree in a relevant field

Tools

Microsoft Office Suite

Adobe FrameMaker

Visio

Dr.Explain

Snagit

CamStudio

Job description

Job purpose

GEW is seeking a highly skilled Technical Writer to join our team. In this role, you will serve as the key link between our engineering team and end-users, crafting clear, accurate, and user-focused technical documentation. Your work will play a pivotal role in ensuring customers fully understand and can operate Hensoldt GEW systems with confidence.

You’ll be responsible for producing training materials, manuals, guides, and documentation that transform complex technical concepts into accessible, actionable content. If you have a passion for precision, strong analytical thinking, and a love for translating engineering language into plain English—this could be your next big opportunity.

Qualifications and experience required:

• Minimum: Diploma in Publishing, Business Information Sciences, Engineering, or IT.
• Preferred: Bachelor's degree in a relevant field.
• Experience: Minimum 3 years in technical writing (5+ years preferred).
• Exposure to ASD-STE-100, military documentation standards, or Plain English principles is advantageous.
• Editorial experience will be a strong asset.

Key technical skills and experience required:

• Proven accuracy and thoroughness in technical documentation.
• Excellent communication and analytical reasoning.
• Practical mindset with the ability to work independently and manage time effectively.
• Client-centric approach with strong relationship management skills.
• Sound judgment and a proactive work ethic.
• Proficient in Microsoft Office Suite, Visio, Adobe FrameMaker, Dr.Explain, Snagit, CamStudio.
• Experience with image editing tools is a plus.

Key responsibility areas

1. Compile Technical Manuals & Training Materials

• Create high-quality technical documentation (user manuals, installation/maintenance guides, SOPs, etc.).
• Collaborate with engineers to capture and translate complex concepts.
• Ensure documentation aligns with ISO, MIL-STD, and DEF-STAN standards.
• Maintain version control and format for both digital and print distribution.

2. Technical Research & Review

• Conduct in-depth research to understand systems/products.
• Participate in product testing to validate documentation.
• Liaise with SMEs to ensure accuracy and clarity in content.
• Benchmark industry standards to elevate documentation quality.

3. Process Improvement & Innovation

• Identify and implement documentation process improvements.
• Gather and apply user feedback to enhance content usability.
• Manage technical content through CMS platforms and ensure regular updates.

HENSOLDT South Africa focuses on diversity, equity and inclusion in our organisational strategy. We are committed to building a diverse and inclusive corporate culture to the benefit of our employees and to deliver better outcomes for our clients. In line with our commitment to employment equity and our focus on diversity in the operational environment, we welcome applications from all ethnic groups. In line with HENSOLDT’s commitment to employment equity and our focus on diversity in the operational environment, preference will be given to suitable candidates from designated groups.

Application Deadline: 19 May 2025

How to Apply:

Please submit your CV by applying directly on LinkedIn or email [e-mail] with the subject line Technical Writer

If you have not been contacted within 14 days of the closing date, please consider your application unsuccessful.

About HENSOLDT South Africa

HENSOLDT South Africa is a pioneer of technology and innovation in defence and security electronics. The company offers a comprehensive range of products, systems and services across defence and civil markets, from spectrum dominance, optronics and radar, to IFF, datalinks and integrated security solutions. With more than 800 South African employees across three sites in South Africa, it is the HENSOLDT Group’s largest industrial base outside of Europe and one of the largest defence and security electronics companies in South Africa.