Dealer Principal

Express Employment Professionals; Mbombela; On-site; ZAR 600 000 - 900 000; Full time

Job summary

A leading company in the commercial vehicle sector is seeking a Manager to oversee dealership operations. The role involves strategic planning, financial management, customer engagement, and staff development. The ideal candidate will have over 10 years of relevant experience and a strong background in sales and marketing.

Qualifications

• Minimum of 10 years' experience in sales and marketing within the commercial vehicle sector.
• Experience in strategic planning and budget management.

Responsibilities

• Manage all aspects of a dealership selling trucks, buses, and spare parts.
• Develop and implement tactical strategies and operational plans.
• Ensure business retention through effective sales techniques.

Skills

Sales Techniques

Customer Engagement

Leadership

Strategic Planning

Budget Management

Education

Matric

National Diplomas or Advanced Certificates at NQF Level 05

Job description

To manage all aspects of a dealership selling trucks, buses, and spare parts.

Key Responsibilities :

1. Processes and governance

• Develop, align, and implement a tactical strategy along with policies and guidelines.
• Create and execute tactical delivery plans and set operational targets.
• Monitor the delivery of operational plans, and adjust as necessary for improvement.
• Implement corporate governance and compliance policies to identify and manage risks.
• Advise on processes to execute marketing plans supporting organizational objectives.
• Develop and maintain advertising campaigns to increase market penetration.
• Establish performance criteria and evaluation methods to enhance operational efficiency.
• Ensure business retention through effective sales techniques and customer engagement.

Finance

• Prepare budgets aligned with delivery plans, monitor variances, and report findings.
• Implement medium-term cost improvement initiatives.
• Drive sales targets and profitability.

Client / Customer

• Develop service delivery plans for internal and external customers and oversee their implementation.
• Negotiate deals with customers to ensure profitability.
• Resolve escalated customer complaints to maintain satisfaction.
• Build and manage stakeholder relationships to support operational goals.

People

• Plan and implement capacity development for staff in line with objectives and budgets.
• Manage change through targeted interventions and support.
• Participate in and contribute to professional bodies.

Stakeholder Groups

• Create a positive work environment to motivate employees and maximize productivity.
• Exhibit exemplary leadership through personal involvement and commitment.

Qualifications

• Matric
• National Diplomas or Advanced Certificates at NQF Level 05 are advantageous.

Relevant Years of Experience

• Minimum of 10 years' experience in sales and marketing within the commercial vehicle sector.