Assistant Leader - Poetry - Mall of the South

Cape Union Mart; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company is seeking an Assistant Leader for their Mall of the South location. This role involves managing store operations, enhancing customer service, and leading team initiatives to foster a positive work environment. The ideal candidate will have strong leadership skills and at least 3 years of retail management experience.

Qualifications

• At least 3 years of management experience in retail.
• Clear criminal record required.
• Effective communication skills at all levels.

Responsibilities

• Assist in managing all aspects of the store.
• Maximize turnover and profit.
• Deliver exceptional customer service.

Skills

Customer service

Leadership

Communication

Innovation

Adaptability

Education

Matric or equivalent qualification

Job description

Job Title: Assistant Leader - Poetry - Mall of the South

Job Location: Gauteng, Johannesburg

Deadline: June 13, 2025

Job Description

Duties and Responsibilities:

• Assist in managing all aspects of the store.
• Maximize turnover and profit.
• Minimize shrinkage by monitoring stock-related risks.
• Deliver exceptional customer service by implementing customer experience strategies.
• Lead talent selection, training, coaching, retention, and recognition initiatives for all team members.
• Implement innovative visual merchandising to optimize sales.
• Ensure all company policies and procedures are followed.
• Maintain health & safety practices.
• Create an inspiring environment to optimize team performance.
• Align team members with the company culture and foster a fun workplace.

Behavioral Requirements:

• Honesty in dealing with cash or finances.
• Inspirational leadership and passion.
• Taking ownership of responsibilities.
• Building and maintaining relationships.
• Innovation and adaptability to change management.
• Thinking creatively and flexibly.
• At least 3 years of management experience in retail.
• Matric or equivalent qualification.
• Clear criminal record.
• Effective communication skills at all levels.