Receptionist - EC Amathole Branch

JOB PROFILE

DURATION: Twelve (12) Months Contract

REPORTING TO: Branch Manager

JOB GRADE: B2 Minimum Midpoint

TOTAL CTC: R145 737 - R171 456

NO. OF INCUMBENTS: 1

LOCATION: Eastern Cape: Amathole Branch

MAIN PURPOSE OF THE JOB:

To provide reception services, welcome visitors/clients, and maintain the reception area in a professional manner.

KEY PERFORMANCE AREAS:

1. Provide switchboard services by screening incoming calls and transferring to relevant staff in Branch Office.
2. Provide reception and administrative services and handle face-to-face enquiries from visitors.
3. Control inventory relevant to reception area and ensure the reception area is maintained in a presentable state at all times.
4. Plan and coordinate practitioner’s diaries.

REQUIRED MINIMUM QUALIFICATION:

1. Matric (NQF Level 4).
2. Office Administration Certificate as an added advantage.

REQUIRED WORK EXPERIENCE:

1. 1-2 years relevant work experience.
2. Knowledge of switchboard system.
3. Knowledge of Seda products and services and Seda’s role within the SMME Sector.

CRITICAL COMPETENCIES:

1. Advisory Service.
2. Communication.
3. Stakeholder Engagement.
4. Analytical.
5. Business Acumen.
6. Problem-Solving & Decision-Making.
7. Planning & Organising.
8. Monitoring & Evaluation.
9. Performance Driven.
10. Team Work.
11. Adaptability & Flexibility.
12. Policy Adherence.
13. Negotiation.
14. Basic Computer Skills.
15. Office Management.

NOTE: It is the organisation’s intention to promote equity and representivity in terms of race, gender, and people living with disabilities as per the set numerical targets contained in the organizational Employment Equity Plan (EE Plan). To ensure compliance and successful implementation of the EE Plan, all applicants should indicate their race, gender, and disability status in their curriculum vitae (CV). African Males are encouraged to apply for this position.

The appointment of candidates is subject to the verification of all their credentials (employment history, educational, financial, criminal, and any other checks as may be necessary). Please note that only shortlisted candidates will be contacted, and if you have not heard from us within three months of submitting your application, please consider it unsuccessful. Proposed offers will be made from Minimum to Midpoint as advertised.

To apply, please send your CV to recruitmentec@seda.org.za. Please state the position you are applying for in the subject line.

Closing Date: 05 November 2020