Control Room/Armour Operator – Grade A and B

Architectural Services; Vanderbijlpark; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading security services company is seeking Control Room Operators for its high-risk sites in Vanderbijlpark. The role involves managing surveillance operations, ensuring effective risk management, and maintaining communication protocols. Ideal candidates will have PSIRA registration, firearm competency, and significant experience in a control room environment.

Qualifications

• 3-5 years of active experience in a Control Room environment.
• Fluent in English, both written and verbal.
• Reliable with sober habits.

Responsibilities

• Ensure surveillance operations and provide reports.
• Manage all aspects of the control room.
• Update the incident register daily.

Skills

Critical thinking

Problem-solving skills

Good communication

Social perceptiveness

Active listening

Education

PSIRA Grade B/A registration

Firearm Competency

Tools

Computer applications (Outlook, Excel, Word, WhatsApp)

Job description

Control Room/Armour Operator – Grade A and B

Vacancies exist for Control Room Operators stationed at Vanderbijlpark at one of Fidelity Security's High-Risk Sites. The position reports to the Site Manager. The main purpose of the role is to ensure surveillance operations and provide reports on them.

Requirements

1. PSIRA Grade B/A registration and renewal.
2. Firearm Competency - Short/Handgun and Rifle.
3. NKP (National Key Point) – advantageous.
4. At least 3-5 years of active experience in a Control Room environment.
5. Proficient in computer applications (Outlook, Excel, Word, WhatsApp) and quick to learn new software.
6. Firearm Competency for Business Purposes – advantageous.
7. Strong administrative skills.
8. Security experience – observing, acting, and reporting.
9. Excellent observation and reporting skills.
10. Fluent in English, both written and verbal.
11. Contactable references.
12. No criminal record (verification required).
13. Reliable with sober habits.

Main Duties & Responsibilities

1. Establish and maintain effective risk management.
2. Build and sustain an information network to investigate crime threats.
3. Implement risk management processes to identify and mitigate crime factors.
4. Adhere to Standard Operating Procedures.
5. Manage all aspects of the control room.
6. Update the incident register daily.
7. Exercise discipline at all times.
8. Control key management.

Behavioral Competencies

1. Critical thinking.
2. Self-discipline.
3. Active listening.
4. Problem-solving skills.
5. Social perceptiveness.
6. Good communication, planning, and organizing skills.
7. Ability to work independently and proactively.

We reserve the right not to appoint anyone for this position. Preference will be given to existing employees, and selection will be based on merit. We encourage and support Historically Disadvantaged Candidates and Black Female Candidates to apply.

Fidelity Services Group (Pty) Ltd promotes fair practice and business ethics, emphasizing continuous development of our human capital.

If you are not contacted within 10 working days after the closing date, please consider your application unsuccessful.