Senior Client Manager - Bloemfontein
Are you a commercial insurance specialist based in Bloemfontein? Passionate about clients? Read on!
Aon South Africa is recruiting a Senior Client Manager in our Commercial department based, on a hybrid basis, from our offices in Bloemfontein.
The role of the senior client manager is to ensure that client relationships are optimum, client accounts are managed effectively and to provide expertise to colleagues and clients as required.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Responsible for delivering on the agreed plan for the business unit/ area of specialty in line with the Aon SA strategy
Responsible for leading, developing and improving the day to day client relationship for high premium clients and within the scheme
Responsible for a portfolio of client accounts and manages and co-ordinates all related activities including building a “client profile” of risks and needs analysis
Structures an insurance programme to meet these needs including producing client documentation, leading or contributing to renewal meetings and leading or contributing to fee negotiation
Responsible for leading the tender processes (where applicable) within the area of specialty
Responsible for maintaining and improving client satisfaction, retention, revenue and profitability including fee negotiation
Responsible for analysing and interpreting the markets/ relevant industries for competitive advantage and emerging opportunities
Responsible for compliant dealings with clients
Upholds development of new business either with existing or new clients – spots opportunities for increasing revenue and follows up appropriately
Co-Ordinate teams of Client Service Advisors/ Client Managers to ensure client service standards are met
Responsible for managing financials for a portfolio of clients and/ or for area of specialty
Responsible for all technical advice and/ or related training within the area of specialty
Skills and experience that will lead to success
Qualifications.
Knowledge.
Skills and Attributes.
Experience.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com
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