Centre Manager

Excellerate JHI; Cape Town; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading company is seeking a Property Manager to oversee a centre, ensuring financial performance and tenant relationships are optimized. The role requires a professional with experience in property management, budgeting, and strong people management skills. The ideal candidate will have a background in retail and be adept in financial management and administration.

Qualifications

• 3-5 years experience in property/centre management.
• Retail experience essential.

Responsibilities

• Manage a centre by optimising trading opportunities.
• Maintain relationships with tenants and manage building administration.

Skills

Budgeting & Financial Management

People management skills

IT literacy

Administration skills

Business writing skills

Education

Grade 12

Business or property related tertiary qualification

Tools

MS Office suite

SAP

Job description

Main Purpose / Objective Of The Position

To manage a centre by optimising all trading opportunities, including lease agreements, and ensuring that the portfolio financial performance remains sound. Optimizing the building's income stream by establishing and maintaining mutually beneficial relationships with tenants, manage and control personnel, service contractors, repairs, revamps, tenant installations, inspections and general building administration. This position will require an all-rounded property professional. Profit responsible.

Decision Making Authority

Subject to the mandate as received from Portfolio Management:

• Total expense account of a building including all repairs and service contracts, Project Management expenses
• Replacement/selling of equipment
• Allowances
  
  

Experience / Education

3-5 years experience in the property / centre management industry. Minimum qualification grade 12. A Business (marketing) or a property related tertiary qualification would be a recommendation. Retail experience essential.

Skills Required

Budgeting & Financial Management, Business writing skills (specs & house rules), People management skills, IT literacy (MS Office suite, SAP), Administration skills, Driver's license

Knowledge Required

Property / Centre Management industry (advanced), basic technical knowledge, contract management, elementary financial management, workable knowledge of Company policies and procedures, in depth knowledge of lease agreements, understanding of cost budgeting, basic knowledge of statutory requirements, general business acumen.

Competencies Required

Problem solving & decision making, Customer Relationship Building, Communication, Team leadership, Financial & business acumen, Confidence, Assertiveness; Negotiation; Analytical Thinking; Tolerance for Stress; Resilience

Major Drivers Of Work Volume

1) Vacancies

• Geographical spread of Cluster
• Grading and complexity of buildings in Cluster.
• Lease renewal cycle
• Level of service required (tenant / building profile)
• Profile of the centre (s)
• Number of building owners
  
  

Interface / Relationships With

Internal: Facilities Consultant, Portfolio Manager, Operations Manager, Financial Manager, Accountant, Debtors Administrator, Lease Administrator, Lease Controller, Receptionist

External: Tenants, Local community, Service Contractors, Local Authority, Emergency Services, Brokers, External clients (where applicable), Business forums and chambers.