Key Tasks and Outcomes:
- Primary:
- Plan and oversee domestic and international shipments.
- Select cost-effective and reliable transport options.
- Ensure timely, compliant shipping, including hazardous goods like lithium batteries.
- Inventory Management:
- Maintain stock levels at various stores and Fulfilment Centres.
- Compile and report weekly stock levels.
- Manage demo, loan, replacement, and written-off stock.
- Customs & Compliance:
- Ensure compliance with international regulations (e.g., IATA, IMDG, WEEE).
- Handle permits, licenses, and legal documentation.
- Stay updated on destination country import requirements and regulations.
- Documentation & Certification:
- Prepare and manage shipping documents including customs invoices, packing lists, certificates (origin, conformity, warranty), permits (import/export, ITAC), end user certificates, LC documents, battery declarations, MSDS, ATA Carnets, internal transfer docs.
- Technology Proficiency:
- Use logistics software, Pastel, Excel, Word, PowerPoint, Google Docs, Shopify, CRM, and AssetZure for planning and tracking.
- Asset Management:
- Register and track company assets.
- Conduct stock takes and archive asset records.
- Use AssetZure for asset location creation, upload, and photo documentation.
- Supplier & Freight Liaison:
- Communicate with freight forwarders and clients.
- Repairs Logistics:
- Book products into the repair centre and manage returns.
- Update case tracking in CRM.
- Risk Management:
- Proactively identify and resolve customs or transport issues.
- Prepare for unannounced DCAC inspections and audits.
- Secondary Duties:
- Respond to ad hoc shipping requests.
- Stay informed about regulation changes.
- Maintain permit registers and ensure data security.
- Uphold a proactive, helpful, and detail-oriented attitude.
Requirements:
- Grade 12; logistics-related certifications (advantageous).
- Thorough understanding of DCAC and NCACC processes and procedures, with strong technical expertise.
- 10 years in logistics, shipping, or inventory management.
- Driver's license with own/reliable transport.
- Occasional overtime; working onsite in an office environment.
- Language proficiency: Fluent in English (written and spoken).
Competency Requirements (Knowledge/Skills/Attributes):
- Understanding of international logistics, export regulations, and hazardous materials shipping (e.g., lithium batteries).
- Knowledge of inventory management systems and asset tracking tools.
- Familiarity with customs procedures, Incoterms, HTC, DCAC compliance, and documentation.
- Awareness of packaging standards for electronics and batteries.
- Basic understanding of electronics components and supply chain.
- Experience with inventory and asset systems like AssetZure, BOMs, certificates, tariff codes.
- Strong organizational and coordination skills.
- Attention to detail, problem-solving, decision-making under pressure.
- Effective communication and negotiation skills.
- Proficiency in logistics software, Microsoft Office, Google Docs, email platforms.
- Ability to plan and execute shipments efficiently and cost-effectively.
- Risk assessment and mitigation skills, especially for regulated shipping.
- Reliability, accountability, integrity, proactive mindset, adaptability, commitment to safety, and team collaboration.