E-Commerce Outbound Manager

Isilumko Staffing (Jhb); Cape Town; On-site; ZAR 500,000 - 750,000; Full time

Job summary

A leading logistics staffing agency is seeking an Outbound Logistics Manager in Cape Town. The role involves overseeing outbound operations, ensuring timely order fulfillment, and driving efficient practices within a high-performing team. The ideal candidate will have a strong logistics background and demonstrated leadership skills.

Qualifications

• 5–8 years' experience in outbound logistics management.
• Proven experience in a fast-paced environment.
• Strong knowledge of supply chain processes.

Responsibilities

• Lead outbound logistics functions including order processing and shipping.
• Monitor KPIs to identify inefficiencies and drive improvements.
• Manage a high-performing team and ensure compliance with regulations.

Skills

Leadership

Problem-Solving

Data Analysis

Collaboration

Education

Bachelor's degree in Logistics or related field

Tools

Logistics software

WMS

TMS

Job description

Do you thrive in a fast-paced logistics environment?

Are you a strategic leader who can drive efficiency and deliver top-tier customer service?We're seeking an experienced Outbound Logistics Manager with outstanding leadership skills and a strong operational mindset to lead an outbound operations.

In this critical role, you'll be responsible for ensuring timely, accurate order fulfillment while optimizing processes, managing a high-performing team, and maintaining compliance with regulatory standards.What You'll Be Responsible For Operations ManagementLead all outbound logistics functions including order processing, picking, packing, and shippingEnsure on-time, accurate delivery of outbound shipmentsMonitor key performance indicators (KPIs) to identify inefficiencies and implement improvementsDrive cost savings and process optimization initiativesCross-Functional CollaborationCollaborate with procurement, inventory, and customer service teams to streamline operationsBuild and maintain strong relationships with customers and internal stakeholdersAddress and resolve shipping-related issues quickly and professionallyTechnology & ComplianceUtilize logistics software and automation tools to enhance accuracy and efficiencyEnsure compliance with health, safety, environmental, and transportation regulationsConduct audits and inspections to uphold operational and legal standardsTeam LeadershipLead, train, and develop a team of supervisors, coordinators, and warehouse staffCultivate a high-performance, collaborative team cultureImplement training programs that ensure staff compliance and continuous growthWhat We're Looking ForMinimum Qualifications : Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field5–8 years' experience in outbound logistics managementRequired Competencies : Proven experience managing outbound logistics operations in a fast-paced environmentIn-depth knowledge of supply chain processes, order fulfillment, and distributionStrong leadership and team development skillsExcellent problem-solving and data analysis capabilitiesProficiency in logistics software, WMS, and TMSKnowledge of industry regulations, including health, safety, and transportation standards

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