E-Commerce Coordinator

The Spitz Group; Gauteng; On-site; ZAR 300 000 - 450 000; Full time

Job summary

Join a leading company in the premium footwear and apparel industry as an E-Commerce Coordinator. This new role focuses on establishing and growing online platforms, enhancing customer experience, and driving integrated solutions across teams. Ideal for a self-starter with a passion for retail innovation.

Qualifications

• 5 years in an e-commerce coordinator or digital operations role.
• Proven full-stack development on Shopify.

Responsibilities

• Manage and develop e-commerce sites, starting with GANT.
• Coordinate front- and back-end platform activities.

Skills

E-commerce

Digital Marketing

Analytics

Customer Experience

Education

Relevant degree or diploma in E-commerce

Certifications in digital platforms

Tools

Shopify

WooCommerce

Salesforce

Google Analytics

Job description

GROW A GREAT CAREER WITH THE COMPANY THAT GROWS GREAT BRANDS!

At The Spitz Group, we take pride in being a leader in the premium footwear and apparel industry, bringing together an exceptional portfolio of brands that define style, sophistication, and quality.

Our digital presence is expanding, and we’re looking for a pioneering E-Commerce Coordinator to join our team. This is a brand-new role — ideal for a self-starter who thrives in a dynamic environment and has a flair for building systems from the ground up. Your role will be to establish and grow our online platforms, starting with GANT, helping us shape the future of a premium omni-channel retail experience in South Africa.

Reporting Structure:

• Reports to: Chief Operations Officer
• Direct Reports: None

Key Areas of Impact:

• Lead the day-to-day management and future development of our e-commerce sites (Shopify-based), beginning with GANT.
• Coordinate both front- and back-end platform activities, ensuring seamless functionality, customer experience, and site optimisation.
• Build cross-functional internal relationships across Marketing, Operations (retail stores), Warehouse & Logistics, Merchandising, and IT to drive integrated solutions and successful outcomes.
• Liaise with external service providers (Consumer Care, 3PL Courier partner and Payment Gateway service provider)
• Develop and embed processes and best practices

What It Takes to Succeed:

Experience that set you up for success:

• 5 years in an e-commerce coordinator, specialist, or digital operations role
• Proven Full-stack development on Shopify
• Full-stack development in WooCommerce and Salesforce will be highly advantageous
• Experience in the retail sector, preferably fashion
• Experience with digital channels including Google AdWords/SEO/PPC & email marketing

Qualifications & Certifications that will contribute to your success:

• Relevant degree or diploma in E-commerce, Digital Marketing, IT, or similar
• Certifications in digital platforms, e-commerce, or project management would be advantageous.

Additional requirements that will enhance your impact for success:

• Analytics reporting software (Google analytics)
• Strong understanding of digital merchandising, fulfilment workflows, and analytics tools
• Premium UX Experience
• Demonstrated ability to work independently and manage multiple tasks simultaneously, while maintaining exceptional attention to detail
• Ability to build strong working relationships across teams.
• Confident working in environments without predefined processes, with the ability to build and implement effective systems and solutions from the ground up.
• Enthusiastic, driven, and eager to “get stuck in” while able to step back and take a objective view
  

Take the Next Step with Spitz

At The Spitz Group, we offer exciting career opportunities in a fast-paced and collaborative environment. If you are passionate about retail innovation and thrive on independence, initiative, and impact, this is your chance to shape our digital future.