Dynamics 365 CRM Developer

Eqplus; Johannesburg; On-site; ZAR 600,000 - 900,000; Full time

Job summary

EQplus seeks a skilled Dynamics CRM Specialist in Johannesburg to design and implement workflows, configurations, and integrations within Microsoft Dynamics. The role requires in-depth knowledge of Dynamics CRM, Power Platform, and workflow automation, along with the ability to ensure data integrity and user support. Candidates should ideally possess a relevant IT degree and several years of experience in CRM solutions.

Qualifications

• 3–5+ years of hands-on experience with Microsoft Dynamics CRM.
• Strong knowledge of Power Platform (Power Automate, Power Apps).
• Proven ability to design, develop, and support enterprise-grade CRM solutions.

Responsibilities

• Design and implement lead capture, scoring, and nurturing workflows.
• Configure Dynamics Sales and Marketing modules to align with business processes.
• Monitor system performance and optimize for scalability.

Skills

Microsoft Dynamics CRM

Power Platform

Data integrity and compliance

CRM integrations

Workflow automation

Data migration

Education

Information Technology or BSc Computer Science Degree

Job description

• Design and implement lead capture, scoring, routing, and nurturing workflows in Dynamics .
• Configure and customize Dynamics Sales and Marketing modules to align with business processes.
• Develop automated workflows using Power Automate and Dynamics process flows.
• Integrate CRM with external systems (e.g., marketing platforms, ERP, web forms, APIs).
• Ensure data integrity , compliance , and security across the CRM ecosystem.
• Provide documentation, training, and support to end-users and business teams.
• Monitor system performance and continuously optimize for scalability and usability.

Required Skills & Experience

• 3–5+ years of hands-on experience with Microsoft Dynamics CRM (Sales, Marketing, and Customer Insights).
• Strong knowledge of Power Platform (Power Automate, Power Apps, Dataverse).
• Experience with CRM integrations (REST APIs, Azure Logic Apps, middleware like KingswaySoft or Zapier).
• Proficiency in workflow automation , lead lifecycle management , and data modeling .
• Experience with data migration , ETL , and reporting tools (Power BI, SSRS).
• Experience supporting and enhancing existing Dynamics CRM solutions
• Hands-on experience with Power Platform Pipelines and CI / CD
• Strong knowledge of model-driven app development
• Proven ability to design, develop, and support enterprise-grade CRM solutions

Preferred Qualifications

• Information Technology or Bsc Computer Science Degree
• Microsoft Certified : Dynamics Fundamentals or Functional Consultant Associate.
• Experience with marketing automation tools Dynamics Marketing.
• Background in lead generation , sales funnel optimization , or customer journey mapping .
• Exposure to Agile methodologies and cross-functional collaboration.