Dynamic Floor Customer Advisor — Workwear Expert

Jonsson Workwear; Cape Town; On-site; ZAR 167,000 - 212,000; Full time

Job summary

Jonsson Workwear Cape Town seeks a Floor Customer Advisor to deliver exceptional service, assist customers with workwear solutions, and maintain store presentation. You will connect customers with the right products through solid product knowledge and a can-do attitude.

As a versatile team member, you’ll ensure smooth transactions, uphold brand standards, and support colleagues across tasks, contributing to an outstanding customer experience in a dynamic retail environment.

Qualifications

• Excellent interpersonal skills to engage customers and your team.
• Master our full product offering and share knowledge to connect customers with the right workwear.
• Provide outstanding service to build and maintain relationships with customers.
• Be reliable and a go-to person for the team and customers, following up with passion.
• Demonstrate motivation to learn new skills across store tasks.
• Ensure a smooth customer experience from recommendations to transactions.
• Present yourself impeccably, reflecting the Jonsson Workwear brand values.

Responsibilities

• Engage with customers to understand needs and provide guided assistance.
• Maintain store presentation and keep product knowledge up to date.
• Process transactions accurately and efficiently for a positive checkout experience.
• Support team with varying tasks to ensure store operations run smoothly.
• Build lasting customer relationships through excellent service.
• Represent the brand with professionalism and a neat appearance.
• Collaborate with colleagues to achieve store targets and standards.

Skills

Interpersonal skills

Product knowledge

Customer service

Communication

Job description

Jonsson Workwear Cape Town seeks a Floor Customer Advisor to deliver exceptional service, assist customers with workwear solutions, and maintain store presentation. You will connect customers with the right products through solid product knowledge and a can-do attitude.

As a versatile team member, you’ll ensure smooth transactions, uphold brand standards, and support colleagues across tasks, contributing to an outstanding customer experience in a dynamic retail environment.