Dutch speaking Operations Manager

Are you an experienced leader in customer service ready for an international adventure?

Our fast-growing BPO client is looking for a driven Operations Manager to strengthen their Dutch speaking team in South Africa. In this role, you will be responsible for managing a team of call center agents, with direct oversight on team leaders. You will ensure that operational goals are met, maintain high service quality, and play a key role in implementing process improvements. In this role, fluency in Dutch and English is essential.

What is on offer?

1. A competitive salary, based on experience
2. An expat package for working in South Africa, including housing and an annual return flight to the Netherlands
3. International work experience within a dynamic and growing organization

Are you the experienced Operations Manager we are looking for and ready for your new adventure? Connect with us to discuss the details!