Dutch speaking Customer Success Manager (Benelux Market) job – Competitive salary + benef[...]

Language Recruiters; Cape Town; On-site; ZAR 300 000 - 600 000; Full time

Job summary

An international tech company is seeking a Dutch-speaking Customer Success Manager in Cape Town. This role is pivotal in ensuring customer satisfaction and success while selling upgrades to hoteliers in the Benelux region. You will manage leads, deliver demos, and develop a deep understanding of the product suite. Join a vibrant team that values your ideas and performance, offering unlimited growth potential and a fun work environment. If you’re passionate about customer experiences and thrive in a fast-paced setting, this is the perfect opportunity for you!

Benefits

Unlimited learning & growth potential

Employee equity scheme

Annual hotel experience

Friday lunches

Annual salary increases

Training & development opportunities

Qualifications

• Fluent in Dutch with excellent communication skills.
• Customer-oriented and results-driven in a fast-paced environment.

Responsibilities

• Manage lead pipeline and follow up on generated leads.
• Deliver product demos and showcase benefits to hoteliers.

Skills

Fluency in Dutch

Excellent communication skills

Customer orientation

Persistence

Competitive mindset

Proactivity

Job description

Are you fluent in Dutch and passionate about delivering exceptional customer experiences? Here’s your chance to join an international, super-fast-growing tech company in Cape Town, South Africa as a Dutch speaking Customer Success Manager. In this job, you’ll be at the forefront of their mission to ensure customer satisfaction and success. Come be part of their dynamic team and shape the future of tech innovation!

Your key job responsibilities as the Dutch speaking Customer Success Manager in Cape Town, South Africa will include:

• Selling upgrades of their extensive range to their Benelux region
• Following up internally generated leads by our dedicated customer content marketing team within agreed response times
• Managing your lead pipeline, never losing a deal opportunity out of sight
• Reaching out to hoteliers directly, to advise them of the added benefits
• Deliver demos to interested hoteliers demonstrating the scope of added benefits
• Develop a deep understanding of our product suite and competitor pricing and product offering
• You will spend your days showcasing hoteliers how to get the very best of their product and how the many upgrades we offer can enable them to further level-up their hotel operations, saving them time, costs and generating them more revenue!

Requirements for this Dutch speaking Customer Success Manager job in Cape Town, South Africa:

• Must be fluent in Dutch
• Excellent communication skills
• Customer oriented – able to relate to what a client needs
• Persistent and results oriented
• Competitive – Must be able to work in a fast-paced ever-changing environment
• Proactive

Benefits of joining this team:

• Working in a vibrant international fast-growing company
• Unlimited learning & growth potential
• Your ideas and performance making a big difference in their organisation and the global hotel industry
• Work hard, Play hard mentality. They love celebrating successes together!
• Employee equity scheme
• Annual hotel experience
• Friday lunches are on them
• Annual salary increases
• Training & development opportunities

If you meet the above requirements for this Dutch speaking Customer Success Manager job in Cape Town, South Africa, we would like to hear from you! Please send your CV through to [e-mail] today!