Dutch speaking Customer Service Ambassador job – Highly competitive salary – Cape Town, South Africa

Language Recruiters; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading hospitality company in Cape Town is seeking a Dutch-speaking Customer Service Ambassador to enhance guest experiences. The role involves welcoming guests, providing tailored suggestions, and addressing inquiries, all while ensuring exceptional service. Ideal candidates are fluent in Dutch and English, passionate about hospitality, and possess strong interpersonal skills.

Qualifications

• Fluent in Dutch and English with strong communication skills.
• Passion for hospitality and creating memorable guest experiences.
• Exceptional interpersonal skills to engage with diverse guests.

Responsibilities

• Provide warm, professional support to Dutch-speaking guests.
• Welcome guests and ensure smooth check-ins with service information.
• Address guest inquiries and concerns efficiently and positively.

Skills

Fluency in Dutch

Fluency in English

Interpersonal skills

Problem-solving

Job description

Are you fluent in Dutch and eager to elevate your customer service expertise in the bustling city of Cape Town, South Africa? Join an exciting and innovative hospitality company as a Dutch-speaking Customer Service Ambassador, where you’ll become a vital part of a team dedicated to creating unforgettable guest experiences. Dive into the heart of the hospitality industry and leave a lasting impression on travelers from all corners of the world! Sound like your dream job? Keep reading!

Key Responsibilities for the Dutch-speaking Customer Service Ambassador in Cape Town, South Africa:

• Represent the hospitality brand by providing warm, professional support to Dutch-speaking guests during their stay.
• Welcome guests with a friendly smile, ensuring smooth check-ins and providing them with comprehensive information about services, facilities, and local attractions.
• Act as a local expert by offering personalized suggestions for dining, entertainment, and sightseeing, tailored to each guest’s unique preferences.
• Address guest inquiries, requests, and concerns with efficiency and positivity, always striving to exceed their expectations and ensure comfort.
• Work closely with other departments to swiftly resolve guest needs and deliver a seamless experience.
• Keep accurate records of guest interactions and feedback, offering insights to continuously improve the overall guest experience.

Requirements for the Dutch-speaking Customer Service Ambassador job in Cape Town, South Africa:

• Fluent in both Dutch and English, with strong verbal and written communication skills to provide excellent customer service to Dutch-speaking guests.
• A genuine passion for hospitality, coupled with a desire to create memorable guest experiences, ensuring each guest feels valued and cared for.
• Exceptional interpersonal skills, with the ability to engage with people from diverse backgrounds and make them feel welcome and at ease.
• Strong problem-solving capabilities, with the flexibility to handle any unexpected situation and provide effective, creative solutions.
• While previous customer service experience in hospitality is advantageous, the most important quality is your commitment to delivering exceptional service.

If this Dutch-speaking Customer Service Ambassador role in Cape Town, South Africa excites you and you meet the above requirements, we want to hear from you! Send your CV to [e-mail] today!

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Tagged as: Cape Town, Cape Town jobs, Customer Service, Customer Service jobs, Dutch, Dutch Customer Service, Dutch Customer Service Jobs, Dutch Jobs, Dutch jobs in Cape Town