Dutch speaking Customer Account Advisor job – Competitive salary + benefits – Cape Town, South [...]

Language Recruiters; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A prominent media group in Cape Town seeks a Dutch speaking Customer Account Advisor to enhance client relationships and support their media campaigns. The role requires exceptional communication skills in Dutch and English, previous customer service experience, and a passion for the media industry. You'll be the main point of contact for clients, ensuring their needs are met through tailored solutions and outstanding service.

Qualifications

• Fluent in Dutch and English with excellent communication skills.
• Experience in customer service or account management is beneficial.
• Detail-oriented and organized with strong problem-solving skills.

Responsibilities

• Serve as the main point of contact for clients, building relationships.
• Handle client inquiries and maintain accurate records using CRM.
• Collaborate with internal teams to ensure client campaign success.

Skills

Communication

Interpersonal Skills

Problem Solving

Tools

CRM Systems

Microsoft Office

Job description

Are you passionate about media and communication? Do you have exceptional language skills and a knack for building strong relationships with clients? A prominent media group located in the vibrant city of Cape Town, South Africa are looking for a Dutch speaking Customer Account Advisor to join their prominent media group. You will play a pivotal role in ensuring our clients receive exceptional service and support. If you are an enthusiastic individual with a passion for media, then this job could be perfect for you!

Your keyjobresponsibilities as theDutch speaking Customer Account AdvisorinCape Town, South Africa:

• Serve as the main point of contact for assigned clients, building and maintaining strong relationships
• Understand clients’ needs and objectives, offering tailored solutions and recommendations to maximise their experience with our media offerings
• Handle inquiries, requests, and concerns from clients promptly and professionally, striving for swift issue resolution.
• Maintain accurate client records, contracts, and communication history using our CRM system
• Collaborate with internal teams to ensure seamless execution of clients’ media campaigns, including scheduling, content creation, and performance tracking
• Gather feedback from clients to contribute to the continuous improvement of our media offerings and services

Requirements for thisDutch speaking Customer Account Advisor jobinCape Town, South Africa:

• Fluent in Dutch and English, with excellent written and verbal communication skills in both languages
• Previous experience in customer service, account management, or a related field is advantageous
• Strong interpersonal skills, with the ability to build rapport and maintain positive client relationships
• Detail-oriented and organised, capable of managing multiple client accounts simultaneously
• Proficient in using CRM systems, Microsoft Office, and communication tools
• A passion for media, advertising, and staying updated on industry trends
• Strong problem-solving skills and the ability to work effectively in a dynamic environment

If you meet the above requirements for thisDutch speaking Customer Account Advisor jobinCape Town, South Africa, we would like to hear from you! Please send your CV through [e-mail]! If you do not receive any feedback within 7 days of your application, please be advised that you were not successful in making the shortlist.

If you wish to view additionalDutch Language jobs, please click through to ourjobsection.

Tagged as: Cape Town, Cape Town jobs, Customer Service, Customer Service jobs, Dutch, Dutch Jobs, South Africa