Drill Rig Technician (Millwright / Electrician Trade)

Bilnor Labour; Johannesburg; Hybrid; ZAR 200,000 - 300,000; Full time

Job summary

A leading technical services provider is seeking an experienced Drill Rig Technician in Johannesburg. The role involves providing technical assistance, including training and servicing, while ensuring compliance with safety standards. Ideal candidates will have a trade qualification and experience in mining or construction equipment. Strong customer service and technical skills are essential, along with a valid driver's license. Competitive salary and travel opportunities are provided.

Qualifications

• Minimum 3-5 years of technical experience in a similar role.
• Experience in mining or construction equipment is advantageous.
• Completed relevant health and safety training.

Responsibilities

• Provide training and technical support to customers.
• Conducting machine audits and preparing reports.
• Maintain up-to-date records of services and audits.

Skills

Technical aptitude and knowledge of mechanical systems

Strong planning and organizing abilities

Excellent problem solving and fault-finding skills

Strong leadership and interpersonal skills

Education

Trade tested Electrician or Millwright

Grade 12 (Matric)

Tools

Microsoft Office

Workshop tools and equipment

Job description

SUMMARY :

Our client is seeking a dynamic and experienced Drill Rig Technician to provide technical assistance both internally and externally, including commissioning, training, servicing, and audits.

This position is based in Johannesburg, GT.

The role requires extensive travel, fault finding, electrical and mechanical expertise, and a strong customer service focus. This position also supports internal departments and external clients with product knowledge, equipment inspections, and training across our equipment.

• South African Citizens and those living in the area will be preferred

POSITION INFO :

Scope of Responsibilities (not limited to) :

Mounting Boom Pumps, Mixers, etc.

Electrical fault finding and repairs on all equipment

Servicing, repairs, and inspections of all products

Commissioning and training on all products, locally and internationally

Providing training and technical support to customers, locally and internationally

Conducting machine audits and preparing technical reports

Assisting with spare part identification and sourcing

Attending to breakdowns and stand-by emergency support

Performing Pre-Delivery Inspections (PDIs) on new machines

Ensuring good client / supplier relationships

Supporting Senior Management with feedback, documentation, and warranty processes

Safety Compliance :

Achieve 100% adherence to health, safety, and environmental regulations, ensuring zero workplace accidents.

Form part of the daily toolbox talks, focusing on PPE, hazard identification, and safety practices.

Maintain 100% compliance with local and international safety laws (NEMA, Waste Act, Air Quality Act, etc.), conduct regular audits.

Ensure pool vehicles in use meet roadworthiness standards, performing pre-start inspections before use with 100% compliance.

Maintain a proactive approach to tool and equipment safety, conducting inspections and ensuring 100% operational safety of tools.

Report to management or take corrective actions within 24 hours of identifying unsafe conditions or equipment, with a 0% recurrence of the same issue.

Serve as Section 8.2 responsible person, ensuring 100% OHSA compliance within the workshop.

Quality Control and Continuous Improvement :

Establish and enforce high-quality control standards, aiming to improve Fix Right First Time (FRFT).

Conduct quality inspections of all new and repaired equipment, ensuring 100% adherence to OEM standards.

Lead continuous improvement initiatives, ensuring at least 90% of identified issues are resolved within the following month.

Ensure all workshop documentation is updated, with 100% accuracy and compliance.

Participate in regular audits, achieving a 95% or higher adherence to workshop processes.

Ensure you and fellow employees use PPE as required.

Liaise with customers to resolve high-level issues, achieving a customer satisfaction score of 90% or higher.

Propose implementation of improvements in service processes.

Customer Relations :

Resolve customer inquiries and complaints within 24 hours, maintaining a customer satisfaction rate of at least 90%.

Provide on-and-off-site, as required, technical support and aftersales service, achieving a 95% customer satisfaction rate for service responsiveness and quality.

Budget Management and Administrative Oversight :

Propose and implementation of cost-cutting measures.

Assist in tracking and reporting on inventory, ensuring that parts and tools are available.

Ensure 100% processing and closure of warranty claims, within the agreed-upon timeframe and relevant warranty policy or supplier policy.

Assist in compiling and submit to Senior Management monthly reports on workshop activities ensuring timely submission.

Complete all reports accurately and on time, with 100% adherence to submission deadlines.

Training and Development :

Complete recommended courses

Promote technical skill development across the team.

Hands-on Tasks :

Lead by example in hands-on tasks, reducing breakdown response time.

Ensure all PDIs and machine audits are completed within the scheduled timeframe, achieving a 100% accuracy and completion rate.

Standby

Participate in the standby team, ensuring telephonic availability, callouts and breakdowns / emergencies and planned overtime work.

DUTIES AND RESPONSIBILITIES

Maintain up-to-date records of all customer or sites visits, services, audits, training, and all relevant ad required reports

Promote safety by always adhering to Health and Safety regulations and environmental procedures

Mentor and supervise junior technical team members when necessary

Liaise regularly with operators and line management to ensure equipment readiness

Suggest and implement efficiency improvements to procedures and maintenance and production practices

Attend and actively participate in stock take, team meetings, and training

Maintain a clean, safe, organized and professional work environment always

Representing the company professionally on and off site

Complete any other duties as requested by Management within scope of company requirements

Equipment Maintenance and Safety

Workflow Coordination

Inventory and Resource Management

External Coordination and Vendor Management

Coordinating Resources

Self-motivated and willing to familiarize themselves with any updated legislation, standards, procedures, or processes.

SKILLS AND QUALIFICATIONS

Technical aptitude and knowledge of mechanical, hydraulic, and electrical systems

Proven ability to read assembly and schematic drawings

Must be experienced and able to work on 1 000 Volt systems

Strong Microsoft Office skills and adaptability to internal ERP systems

Analytical thinking, excellent problem solving and fault-finding skills

Strong planning and organizing abilities

Self-motivated, proactive, ability to train, mentor, and guide others effectively

Ability to work well under pressure, manage multiple tasks, prioritize tasks effectively and change priorities and in high-pressure environments

Willingness to travel for long periods, locally and internationally as required

Must hold a valid Code 8 (or higher) driver’s license

Ability to work on a standby / call-out basis

Tradesman preferences Millwright / Electrical

Strong leadership and interpersonal skills

Ability to work hands on as needed to meet operational requirements.

Excellent communication skills, both verbal and written

Detail-oriented with a focus on quality and accuracy

Willingness to work extended hours when necessary

Capable of working independently as well as collaboratively within a team

Expertise with OEM standards or workshop tools / equipment

Knowledge and excellent understanding of health and safety standards and regulations relevant to workshop operations, with the ability to implement and enforce these standards effectively.

Complete proposed mandatory iComply training courses within 12 months.

EDUCATION AND TRAINING REQUIREMENTS

Trade tested Electrician or Millwright (or equivalent in Metal / Industrial Engineering)

Minimum 3 - 5 years of relevant technical experience in a similar role

Experience in mining or construction equipment (trackless mining equipment knowledge is advantageous)

Completed relevant health and safety training and ISO standards beneficial

Technical training background in hydraulics, electrics, and mechanics

Grade 12 (Matric)

Valid Code 8 (EB) Driver’s License

Proficiency in Microsoft Office

Working Conditions :

Monday to Friday with occasional weekend and public holiday work

Travel and sleep-outs required depending on project needs

Visits to customer sites including underground work environments as needed

Duties, Responsibilities & Reasons for Leaving at each Company MUST be listed on CV.

Attach all documents

No Criminal Record.

Medically Fit.

South African Citizen.

Thank you!