Documentation Controller

Persona Staff; Stellenbosch; On-site; ZAR 250,000 - 350,000; Full time

Job summary

A well-established logistics and transport solutions company in Stellenbosch is seeking a Documentation Controller to join their operations team. The role requires capturing shipment instructions, managing documentation, and collaborating with various stakeholders to ensure a seamless documentation process in a fast-paced environment.

Qualifications

• Minimum of 2 years experience in Freight Forwarding & Logistics (exports).
• Ability to work under pressure and meet deadlines.
• After-hours availability is a must.

Responsibilities

• Accurately capture consignee instructions in the system.
• Prepare and submit essential documents in compliance with legislation.
• Log costs and delays in the system.

Skills

Organizational skills

Communication skills

Attention to detail

Education

Grade 12 / Matric

Diploma in Logistics or Supply Chain Management

Tools

Google Workspace

Excel

Inttra

Job description

Exciting Opportunity : Documentation Controller – Stellenbosch

Are you an organized, detail-driven professional looking to make an impact in the logistics industry? Our client, a well-established logistics and transport solutions company based in Stellenbosch , is seeking a Documentation Controller to join their operations team. If you thrive in a fast-paced environment and enjoy ensuring seamless shipment processing, this role is for you!

POSITION INFO :

Your Key Responsibilities :

• Accurately capture consignee instructions in the system.
• Ensure final file covers are received before vessel sailing.
• Manage a minimum annual volume of 600 containers (complexity dependent).
• Submit shipping instructions to shipping lines before the deadline.
• Prepare, process, and submit essential documents like PPECB’s, Phyto’s, Certificates of Origin, Cargo Dues, EUR 1’s, and Form A’s , in compliance with legislation.
• Assist clients in updating shippers, contacts, and instructions on the system.
• Keep systems updated and accurate at all times.
• Log costs, delays, and important shipment notes in the system.
• Complete invoice details and Form 7s within 30 days of vessel departure.
• Report documentation or client-related concerns to management.
• Collaborate with various internal departments to resolve flagged issues.
• Work directly with clients to ensure all required documents and information are received.
• Communicate with third-party service providers for smooth operations.
• Handle client queries efficiently, ensuring a seamless documentation process.

What You’ll Need to Bring :

• Grade 12 / Matric (essential).
• Diploma in Logistics or Supply Chain Management (preferred).
• Minimum of 2 years experience in Freight Forwarding & Logistics (exports) .
• Ability to work under pressure and meet deadlines .
• After-hours availability is a must.
• Proficiency in Google Workspace, Excel, and Inttra .
• Strong organizational and communication skills .
• Ability to collaborate with multiple stakeholders across departments.

Ready to take the next step? Send your CV to

Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.

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