Document Controller- Infrastructure Management

Teraco; Gauteng; On-site; ZAR 30,000 - 60,000; Full time

Job summary

An innovative company is seeking a dedicated SharePoint Operations Manager to oversee the management of their O&M platform. This role is crucial for ensuring that all technical documentation is accurate and accessible, facilitating knowledge sharing across the organization. You will be responsible for maintaining document libraries, managing access permissions, and ensuring compliance with document control procedures. If you are passionate about information management and thrive in a collaborative environment, this opportunity is perfect for you. Join a forward-thinking team where your contributions will directly impact operational efficiency and support decision-making processes.

Qualifications

• Experience in managing SharePoint platforms and document libraries.
• Strong organizational skills for maintaining structured content.

Responsibilities

• Oversee SharePoint O&M library and ensure document accessibility.
• Manage workflows and permissions for document control.

Skills

SharePoint Administration

Document Management

Knowledge Management

Organizational Skills

Stakeholder Interaction

Education

Bachelor's Degree in Information Management

Certification in SharePoint

Tools

SharePoint

Document Management Systems

Job description

To oversee the efficient management of the SharePoint Operations & Maintenance (O&M) platform while supporting the Infrastructure Management team with administrative tasks. This includes ensuring the O&M library remains accurate, up-to-date, and well-organised with relevant technical documentation, drawings, and manuals.

MAIN FUNCTIONS OF THE JOB

1. Manage the Operations SharePoint O&M library platform, ensuring that all documents are available for the operations teams to access when required.
2. Create, organise, and maintain document libraries, ensuring documents are stored in a structured way, maintaining version control (in conjunction with the design team document controller), managing access permissions, and ensuring the integrity and security of data. Use document management systems (e.g., SharePoint) to streamline document retrieval and storage.
3. Gather, organise, and distribute knowledge across the organisation. Create and manage document libraries, facilitate information sharing, and ensure content is easily accessible and reusable.
4. Work with document management systems to capture institutional knowledge and support decision-making processes.
5. Provide users with support by supplying relevant information to the Infrastructure Management team.
6. Organise and manage digital content, ensuring it is well-structured, accessible, and aligned with organisational needs.
7. Maintain document libraries, categorise information, and control permissions for access. Manage workflows and collaborate with teams to ensure proper content governance.
8. Ensure compliance with document control procedures, monitor document revisions, and manage access permissions. Maintain document security, accessibility, and proper archiving.
9. Analyse received documents and interact with stakeholders to advise if received documents are acceptable.
10. Define and collect knowledge repositories, including toolkits, standards, policies, processes, and procedures.
11. Use application configurators aligned with knowledge management standards to design, maintain, and update the knowledge repository application, ensuring easy navigation and access. Ensure the repository design allows the user community to effectively self-manage content. Develop and implement procedures to ensure all collected and uploaded content is relevant and up-to-date.
12. SharePoint administration: perform day-to-day setup and configuration of SharePoint sites, manage access permissions, ensure system security, troubleshoot issues, and support users with system navigation. Ensure data is well-organised and searchable.
13. Conduct post-project implementation reviews to confirm all required operational documentation is uploaded and ready for use.