Dispensary Manager - Selgro Centre Pietermaritzburg (New Store)

Dis-Chem Pharmacies; Pietermaritzburg; On-site; ZAR 300,000 - 400,000; Full time

Job summary

Dis-Chem Pharmacies is looking for a Dispensary Manager for their new store in Pietermaritzburg. The successful candidate will oversee dispensary operations, ensuring high standards of pharmaceutical care and staff management. Candidates must be registered with the South African Pharmacy Council and have significant supervisory experience. This role demands excellent numerical skills, attention to detail, and the ability to work retail hours.

Qualifications

• Experience in supervising staff in a dispensary.
• Must be fluent in English and a second language.
• Registered with the South African Pharmacy Council.

Responsibilities

• Manage and supervise the dispensary and staff effectively.
• Ensure compliance with Good Pharmacy Practice rules.
• Maintain accurate records and manage stock levels diligently.

Skills

Supervisory skills

Numerical skills

Attention to detail

Problem-solving

Team player

Conflict management

Education

Grade 12 / Matric

Registered with the South African Pharmacy Council

Registered tutor

Tools

SAP

Unisolv

E-Scripting

Job description

Job title : Dispensary Manager - Selgro Centre Pietermaritzburg (New Store)

Job Location : KwaZulu-Natal, Pietermaritzburg Deadline : June 30, 2025 Quick Recommended Links

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Job Description

• Dis-Chem Pharmacies require the services of a Dispensary Manager for their Selgro Centre, Pietermaritzburg store, Manage and supervise the dispensary, including self-medication and staff. Ensure the provision of pharmaceutical care by taking responsibility for the patients’ related needs, and being accountable for meeting these needs

Requirements : Essential :

• Grade 12 / Matric
• Registered with the South African Pharmacy Council (SAPC)
• Registered tutor
• Experience in supervising staff
• Sound numerical skills
• Strong command of the English language and a second language
• Willing and able to work retail hours
• Advantageous :
• Previous management experience of at least 7 staff
• Third additional language
• SAP experience
• E-scripting experience

Duties and Responsibilities :

• Ensure dispensary and self-medication areas are adequately staffed, and that staff work within their scope of practice
• Ensure Good Pharmacy Practice rules regulations are adhered to by staff
• Ensure no expired / short-dated stock is held
• Ensure expired stock is regularly disposed of and kept separate to usable stock
• Ensure negative stock is investigated and managed daily
• Prepare for stock take in advance
• Follow stock ordering process to reach maximum purchasing compliance
• Maintain stock levels
• Ensure Schedule 6 medication is locked away, and that the register is maintained and balanced quarterly
• Ensure SAPC registration and annual registration fees are kept up to date
• Accurately interpret scripts and act in a professional and responsible manner, and within the legal requirements in accordance with the SAPC
• Capture script details accurately and verify patients’ details on the system
• Ensure accurate picking / packing / labeling and checking of medication and be aware of common dosages as well as important drug interactions
• Provide accurate instructions to patients regarding the correct use of medicine supplied
• Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
• Explain all medical aid costs to patients
• Process all paperwork for accurate submission of claims to medical aids
• Ensure authorization of chronic, HIV and AIDS, and oncology medication
• Maintain customer profiles on the system
• Merge profiles locally, and UCS should be notified to merge profiles centrally
• Take note of any messages on the customer profile, and take suitable action
• Ensure Dispensary Admin Assistant is trained and in control of the bulk of the dispensary admin
• English and second language – Read, write and speak
• Basic dosing and important drug interaction
• Supervisor experience, and able to lead by example
• Ability to train other staff members
• Conflict management
• Strong attention to detail
• Sound numerical skills
• Problem-solving
• Team player
• Trustworthy and honest
• Time management
• Able to deal with pressure

Advantageous :

• Knowledge of Retail / FMCG operations
• 3rd Additional Language
• Knowledge of or experience in Unisolv, SAP and E-Scripting
• Drug and family planning, and complementary medicine

Special conditions of employment :

• Registered with the South African Pharmacy Council
• Willing and able to work retail hours
• Controlled room temperature, security, limited space, health and safety, risk stock
• Physically fit and able to stand for long periods
• Valid driver’s license and own reliable transport