Dispensary Manager - Nkomo Village - Atteridgeville - new store

Dis-Chem Pharmacies; Gauteng; On-site; ZAR 300 000 - 500 000; Full time

Job summary

An established industry player is seeking a Dispensary Manager for their Nkomo Village store. This pivotal role involves overseeing the dispensary operations, ensuring compliance with pharmacy regulations, and providing exceptional pharmaceutical care to patients. The ideal candidate will have a strong background in pharmacy management, excellent communication skills, and the ability to lead a team effectively. You will be responsible for maintaining stock levels, training staff, and ensuring that patients receive the best possible care. Join this forward-thinking company and make a significant impact in the healthcare sector.

Benefits

Medical aid

Provident fund

Staff account

Qualifications

• Registered with the South African Pharmacy Council (SAPC).
• Experience in supervising staff and managing a dispensary.

Responsibilities

• Manage dispensary and ensure adherence to Good Pharmacy Practice.
• Supervise staff and maintain stock levels effectively.

Skills

Supervising staff

Customer service orientation

Problem-solving abilities

Attention to detail

Fluent in English and a second language

Good communication skills

Numerical skills

Conflict management skills

Time management

Education

Grade 12 / Matric

BPharm / equivalent qualification

Registered with SAPC

Tools

Unisolv

SAP

E-scripting

MS Office

Job description

Dis-Chem Pharmacies require the services of a Dispensary Manager for their Nkomo Village store. Manage and supervise the dispensary, including self-medication and staff. Ensure the provision of pharmaceutical care by taking responsibility for the patients’ related needs, and being accountable for meeting these needs.

Requirements:

Essential:

• Grade 12 / Matric
• BPharm / equivalent qualification
• Registered with the South African Pharmacy Council (SAPC)
• Registered tutor
• Unisolv experience
• Experience in supervising staff
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language and a second language
• Willing and able to work retail hours

Advantageous:

• Previous management experience of at least 7 staff
• Relevant retail/ FMCG experience
• Third additional language
• SAP experience
• E-scripting experience

Duties and Responsibilities:

• Ensure dispensary and self-medication areas are adequately staffed, and that staff work within their scope of practice
• Ensure Good Pharmacy Practice rules and regulations are adhered to by staff
• Ensure no expired/short-dated stock is held
• Ensure expired stock is regularly disposed of and kept separate from usable stock
• Investigate and manage negative stock daily
• Prepare for stocktake in advance
• Follow stock ordering process to reach maximum purchasing compliance
• Maintain stock levels
• Ensure Schedule 6 medication is locked away, and that the register is maintained and balanced quarterly
• Keep SAPC registration and annual registration fees up to date
• Accurately interpret scripts and act professionally within legal requirements per SAPC
• Capture script details accurately and verify patients’ details on the system
• Ensure accurate picking, packing, labeling, and checking of medication, and be aware of common dosages and drug interactions
• Provide correct instructions to patients regarding medication use
• Stay updated on medical aid procedures and claim requirements
• Explain medical aid costs to patients
• Process paperwork for claims submission to medical aids
• Authorize chronic, HIV/AIDS, and oncology medication
• Maintain customer profiles, merge profiles locally, and coordinate with UCS for central merging
• Note messages on customer profiles and take appropriate action
• Train and oversee the Dispensary Admin Assistant in dispensary admin tasks

Competencies:

Essential:

• Fluent in English and a second language – reading, writing, speaking
• Good communication and listening skills
• Knowledge of dosing and drug interactions
• Customer service orientation
• Experience in supervising and leading staff
• Ability to train staff
• Conflict management skills
• Attention to detail
• Numerical skills
• Problem-solving abilities
• Team player
• Trustworthy and honest
• Time management
• Ability to work under pressure
• Computer literacy – MS Office

Advantageous:

• Knowledge of retail/FMCG operations
• Additional languages
• Experience with Unisolv, SAP, and E-Scripting
• Knowledge of family planning, complementary medicine

Special Conditions of Employment:

• Registered with SAPC
• Willing to work retail hours
• Ability to handle controlled room temperature, security, limited space, health and safety risks, stock management
• Physically fit to stand for long periods
• Valid driver’s license and reliable transport
• South African citizen
• Clear credit and criminal records

Remuneration and Benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

Note: Only successful applicants will be contacted. If you haven’t been contacted within two weeks after the closing date, please consider your application unsuccessful.

Dis-Chem is an equal opportunity employer. We support employment equity and actively promote the recruitment of People with Disabilities.