Dispatchers (Real Estate & Constructions)

Exclusively Remote; Cape Town; Remote; ZAR 300,000 - 400,000; Part time

Job summary

An innovative remote work opportunity awaits with Exclusively Remote for a Dispatcher role focused on supporting U.S.-based Real Estate and Construction clients. The ideal candidate will be proactive, detail-oriented, and adept at multitasking in a fast-paced environment. Responsibilities include schedule coordination, dispatching technicians, and ensuring clear communication among all stakeholders. Preference will be given to those with prior dispatching, scheduling experience, and a strong command of English communication. Join a dynamic team offering the flexibility of working from home with the potential for career growth.

Qualifications

• Minimum 2 years experience in dispatching or scheduling.
• Excellent English communication skills required.
• Tech-savvy with experience using scheduling or dispatch software.

Responsibilities

• Schedule and dispatch field teams and technicians.
• Manage work orders and job progress with dispatch software.
• Coordinate with various stakeholders to ensure job completion.

Skills

Communication skills

Organizational skills

Multitasking

Tech-savvy

Tools

Jobber

ServiceTitan

Monday.com

Asana

Job description

Remote Dispatcher (Real Estate & Construction)

Location: Remote (Work from Home)

Working Hours: 3:00 PM - 11:00 PM or 4:00 PM - 12:00 AM (South African Time)

Contract Type: Independent Contractor / Remote Position

Job Overview:

We are seeking detail-oriented and proactive Remote Dispatchers to support our U.S.-based Real Estate and Construction clients. You will be responsible for coordinating schedules, dispatching field technicians, managing work orders, and ensuring seamless communication between teams. This role requires strong multitasking skills, excellent communication, and the ability to work well under pressure.

Key Responsibilities:

• Schedule and dispatch field teams, technicians, and contractors to various job sites
• Manage and monitor work orders, job progress, and real-time updates using dispatch software
• Coordinate with vendors, property managers, tenants, and construction crews
• Ensure all job details, location info, and instructions are communicated clearly
• Track incoming service requests and allocate resources efficiently
• Handle follow-ups to confirm job completion and resolve any issues that arise
• Maintain accurate logs, documentation, and status reports
• Provide administrative support as needed related to dispatch and job tracking

Requirements:

• Minimum 2 years of experience in dispatching, scheduling, or coordination (Real Estate or Construction industry preferred)
• Excellent English communication skills (written and verbal)
• Comfortable working late shifts (3pm11pm or 4pm12am SA time)
• Strong organizational and multitasking abilities
• Tech-savvy with experience using scheduling or dispatch software (e.g., Jobber, ServiceTitan, Monday.com, Asana, etc.)
• Reliable internet connection and own laptop/PC
• Ability to work independently and manage time effectively

Preferred Qualifications:

Experience with U.S.-based clients

Familiarity with maintenance workflows, construction job stages, or property management operations

Prior remote work experience