Dispatch Manager

BGA Recruitment; KwaZulu-Natal; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An established industry player is seeking a dedicated Dispatch Coordinator to enhance operational efficiency. In this role, you will utilize computerized work systems to manage job assignments, ensuring timely communication and effective customer support. Your contributions will be pivotal in maximizing orders and improving delivery processes. The ideal candidate will possess strong interpersonal and communication skills, coupled with a solid background in dispatch operations and proficiency in essential software tools. Join a dynamic team where your expertise will drive success and innovation in logistics.

Qualifications

• Matric and relevant qualifications required.
• Experience in dispatch and strong IT skills are essential.

Responsibilities

• Manage job assignments and monitor staff throughout the workday.
• Prepare performance evaluations and assist with stock take.

Skills

Interpersonal Skills

Communication Skills

Problem-solving

Education

Matric

Certificate in Production Management

Diploma in Production Management

Tools

Microsoft Word

Advanced Excel

PowerPoint

Job description

PLEASE NOTE : Position based in Mandeni North of Stanger

• Please consider the location before applying

Utilizes computerized work order systems to determine job assignments:

1. Accounts for the scheduled work and maintains knowledge of the status and location of the staff throughout the workday to accomplish review of work performed and/or reassignment of uncompleted work.
2. Receives requests for orders and consolidation from planning and executes orders as per consolidation.
3. Prepares performance evaluations for dispatch staff.
4. Performs related duties as assigned. Has a significant goal to maximize orders and improve delivery, as well as reducing delivery delays by diagnosing problems and providing effective customer support over the telephone.
5. Prompt communication on short load or on balances before delivery leaves the company.
6. Assist in stock take.

Qualifications:

• Matric
• Dispatch experience
• Certificate or Diploma in Production Management

Experience:

• Excellent IT skills; specifically Microsoft Word, Advanced Excel & PowerPoint.
• Strong interpersonal skills and relationship management.
• Excellent written and verbal communication skills are essential.