Dispatch Lead

Talented Recruitment Specialist; Durban; On-site; ZAR 180,000 - 300,000; Full time

Job summary

A leading recruitment specialist seeks a Dispatch Supervisor to manage and oversee dispatch operations in Durban's textile manufacturing sector. The ideal candidate will excel in team leadership and ensure efficient and accurate delivery processes, maintaining adherence to company policies and safety standards. Strong organizational skills and experience in dispatch management are essential for success in this role.

Qualifications

• Proven experience in dispatch leadership in textiles or manufacturing.
• Excellent people management skills.
• Ability to work well under pressure and meet deadlines.

Responsibilities

• Oversee dispatch operations and manage the dispatch team.
• Coordinate dispatch schedules based on customer orders.
• Ensure documentation is accurately completed and filed.

Skills

People Management

Organizational Skills

Attention to Detail

Communication

Tools

MS Office

Warehouse Management Systems

Job description

• Oversee all dispatch operations, ensuring timely and accurate delivery of goods.
• Lead, manage, and motivate the dispatch team to achieve daily targets and performance KPIs.
• Plan and coordinate daily dispatch schedules based on customer orders and stock availability.
• Maintain a well-organised and clean dispatch area.
• Ensure all documentation, including delivery notes and packing slips, is accurately completed and filed.
• Liaise with logistics providers, drivers, and internal departments to ensure smooth outbound operations.
• Monitor stock levels and assist in inventory control as required.
• Address and resolve any dispatch-related issues promptly and effectively.
• Uphold strict adherence to company policies and health & safety standards.

Requirements :

• Proven experience in a similar dispatch leadership role, preferably within a textile, fabric, or manufacturing environment.
• Excellent people management skills – ability to lead from the front and get the best out of your team.
• Highly organised with strong attention to detail.
• Must be able to work well under pressure and meet tight deadlines.
• Proactive, hands-on, and always a few steps ahead.
• Good communication and interpersonal skills.
• Computer literate (basic proficiency in MS Office and warehouse management systems).