Dispatch Controller And Planner

Intellistaff; Gauteng; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading logistics company is seeking a highly organized Dispatch Controller and Planner to enhance their operations team. The successful candidate will manage daily dispatches, optimize routes, and ensure compliance with transportation regulations. This role requires excellent communication skills and a proactive approach to problem-solving, making it ideal for individuals with a background in logistics or transport planning.

Qualifications

• Proven experience in dispatch or transport planning role is advantageous.
• Valid driver's license preferred.
• Ability to prioritize tasks effectively.

Responsibilities

• Plan and schedule daily goods dispatches, optimizing routes.
• Allocate drivers and vehicles to specific jobs.
• Monitor the progress of dispatches and address delays.

Skills

Organizational skills

Time-management skills

Communication skills

Problem-solving skills

Geographical knowledge

Education

Matric (Grade 12) certificate

Tools

Dispatch software

MS Office Suite

Job description

Seeking a Dispatch Controller and Planner

We are looking for a highly organized and detail-oriented Dispatch Controller and Planner to join our operations team.

Responsibilities:

1. Plan and schedule daily goods dispatches, optimizing routes and resources.
2. Allocate drivers and vehicles to specific jobs, considering factors such as load size, delivery timelines, and geographical locations.
3. Communicate effectively with drivers, providing clear instructions and updates.
4. Monitor the progress of dispatches and proactively address any potential delays or issues.
5. Maintain accurate dispatch records and documentation.
6. Respond to customer inquiries regarding shipment status and delivery schedules.
7. Collaborate with other departments, such as customer service and warehouse operations, to ensure seamless goods flow.
8. Ensure compliance with all relevant transportation regulations and safety standards.
9. Identify and implement opportunities for process improvement in dispatch operations.

Requirements:

1. Matric (Grade 12) certificate is essential.
2. Proven experience in a dispatch or transport planning role within the logistics or transportation industry is highly advantageous.
3. Strong geographical knowledge of relevant areas (e.g., Gauteng and surrounding provinces).
4. Excellent organizational and time-management skills with the ability to prioritize tasks effectively.
5. Exceptional communication and interpersonal skills, both verbal and written.
6. Proficiency in using dispatch software and MS Office Suite (Word, Excel, Outlook).
7. Ability to remain calm and make sound decisions under pressure.
8. A proactive and problem-solving approach.
9. Valid driver's license is preferred.