Director : Strategy and Service Delivery Planning

Office Of The Chief Justice South Africa; Johannesburg; On-site; ZAR 800,000 - 1,200,000; Full time

Job summary

The Office of the Chief Justice South Africa is seeking a Director for Strategy and Service Delivery Planning. The ideal candidate will lead the development of strategic plans, facilitate operational plans, and ensure effective resource management. A Bachelor's degree in a relevant field and significant management experience are mandatory. This is a critical role aimed at enhancing service delivery within the justice system.

Qualifications

• Five years of experience at senior/middle management level.
• Possession of a relevant Bachelor’s degree at NQF level 7.
• Experience in Strategy Management and Service Delivery Improvement.

Responsibilities

• Develop and monitor the OCJ Strategic Plans and Annual Performance Plan.
• Implement Operation Management Framework within the OCJ.
• Oversee financial, human, and physical resources effectively.

Skills

Strategic Management

Monitoring and Evaluation

Research

Service Delivery Improvement

Education

Bachelor’s degree in Strategic Management / Public Administration

Post-graduate qualification

Job description

Job title : Director : Strategy and Service Delivery Planning

Job Location : Gauteng, Johannesburg Deadline : June 23, 2025 Quick Recommended Links

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REQUIREMENTS :

• Applicants must be in possession of a three-year Bachelor’s degree in Strategic Management / Public Administration or equivalent qualification at NQF level 7 as recognized by SAQA. A post-graduate qualification will be an added advantage.
• Minimum of five years’ relevant experience at senior / middle management level in Strategy Management, Monitoring and Evaluation, Research and / or Service Delivery Improvement.

DUTIES :

• Develop and publish the OCJ Strategic Plans and Annual Performance Plan. Coordinate the development of Operational Plans of the Units within OCJ. Facilitate the implementation of the Operations Management Framework within the OCJ. Coordinate, develop and monitor the OCJ Service Delivery Improvement Plan.
• Coordinate, develop facilitate and monitor the OCJ APPs and Ops Plans development processes.
• Coordinate, develop and monitor the OCJ Service Delivery Charter and Service Standards. Roll-out the Customer Service Improvement Programme in Superior Courts. Develop and implement a departmental strategic planning policy. Implement Annual Performance Plans, Operational Plans and oversee the Audit and Risk Management processes of the Directorate.
• Manage and ensure effective and efficient utilisation of financial, human and physical resources of the Directorate in line with applicable legislation. Implement Annual Performance Plans, Operational Plans and oversee the Audit and Risk Management processes of the Directorate.