Director, Quality Promotion & Assurance

University of KwaZulu-Natal; KwaZulu-Natal; On-site; ZAR 1,200,000 - 1,800,000; Full time

Job summary

The University of KwaZulu-Natal invites applications for the Director: Quality Promotion and Assurance. The role provides strategic leadership to the QPA function, ensuring university-wide quality assurance and enhancement aligned with policy and external standards.

You will guide colleges, schools and divisions, oversee accreditation and curriculum changes, and lead self-evaluation and external reviews. You will manage resources, mentor staff, report to governance structures, and interact with

Qualifications

• Doctoral degree in Higher Education Studies, Quality Assurance or a relevant field.
• Minimum 5 years in higher education, with at least 3 years in quality assurance, programme review or academic leadership.
• At least 2 years' teaching experience in higher education.
• Extensive knowledge of quality assurance principles, policies and processes.
• Deep understanding of SA higher education landscape, legislation and policies.
• Demonstrated leadership and strategic management experience.
• Excellent negotiation, interpersonal, written and verbal skills.
• Sound administrative, organisational and financial management skills.
• Ability to build collaborative relationships with stakeholders at all levels.

Responsibilities

• Provide strategic leadership to the Quality Promotion and Assurance (QPA) function.
• Oversee institutional, School and support Division review processes and reporting.
• Guide Colleges, Schools and Divisions on quality-related matters through Quality Consultants and committees.
• Oversee accreditation, programme reviews and curriculum changes in line with quality standards.
• Lead self-evaluation and external quality assurance preparations, including CHE processes.
• Coordinate external evaluation submissions and evidence, ensure governance and accountability.
• Develop and implement improvement plans arising from reviews and audits.
• Monitor progress and evaluate effectiveness of corrective actions.
• Promote student feedback systems and inform teaching, learning and curriculum decisions.
• Manage QPA unit resources and staff development, and participate in university governance.

Education

Doctoral degree in Higher Education Studies, Quality Assurance or relevant field of expertise

Job description

The University of KwaZulu-Natal invites applications for the Director: Quality Promotion and Assurance. The role provides strategic leadership to the QPA function, ensuring university-wide quality assurance and enhancement aligned with policy and external standards.

You will guide colleges, schools and divisions, oversee accreditation and curriculum changes, and lead self-evaluation and external reviews. You will manage resources, mentor staff, report to governance structures, and interact with