Director - Program & Project Management

LTI; Johannesburg; On-site; ZAR 500,000 - 600,000; Full time

Job description

Responsibilities

• Client Relationship Management: Building and maintaining strong relationships with clients to understand their needs and ensure their satisfaction with the services provided.
• Project Oversight: Overseeing the planning, execution, and delivery of projects to ensure they meet client expectations and are completed on time and within budget.
• Team Coordination: Coordinating with various teams including marketing, IT, and customer service to ensure seamless project execution and delivery.
• Strategic Planning: Developing and implementing strategies to enhance client engagement and drive business growth.
• Performance Monitoring: Monitoring project performance and client satisfaction and making necessary adjustments to improve outcomes.
• Reporting: Preparing and presenting regular reports on project status, client feedback, and other relevant metrics to senior management.