Director, Product Management - Identity Verification

Mastercard Data & Services; Johannesburg; On-site; ZAR 1,300,000 - 1,800,000; Full time

Job summary

A leading company in digital security is seeking a seasoned Director of Product Management for Identity Verification. Focused on enhancing and managing identity verification services across EEMEA, you will drive product strategy and revenue growth while collaborating with key stakeholders. The ideal candidate will have extensive experience in digital payments, analytical problem-solving skills, and a proven record in product management.

Qualifications

• 10-12 years prior related work experience.
• Knowledge of digital payments and identity verification domain.
• Demonstrated success in product management and development.

Responsibilities

• Lead product management for identity verification services.
• Develop and execute go-to-market strategies for new products.
• Capture customer feedback and identify new market opportunities.

Skills

Analytical Skills

Problem Solving

Interpersonal Skills

Tools

Excel

Job description

Director, Product Management - Identity VerificationSummary :

Mastercard’s Security Solutions (SSO) team is responsible for Mastercard’s safety and security related product management efforts to protect the integrity of the electronic payment system as well as ensure payments are convenient yet secure. The SSO products are focused on enabling authentication, identity management, fraud prevention, risk mitigation and dispute resolution across card and non-card rails.

The candidate will be working on deploying and managing Mastercard SSO solutions and products in EEMEA, focusing mainly on Identity Verification & Digital Identity solutions. The key responsibilities include ongoing management and enhancement of acquired (or partnered) identity verification services, analysis and evaluation of performance and insight generation, marketing and distribution of products and interacting with key customers and stakeholders (issuers, acquirers, processors, government entities, etc.). Candidate will focus heavily on Africa, while overseeing the overall Identity Verification business across EEMEA region.

Key Responsibilities :

• Regional lead and primary product point of contact in market for identity verification services recently acquired and broader market strategy for identity verification business.
• Responsible for development of and execution of go-to-market for identity verification services recently acquired / partnered.
• Responsible for development of and execution of go-to-market for of integrated solutions identified as acquisition synergies. Includes identity verification services and other Mastercard SSO Solutions that secure account opening, card-on-file, e-commerce transactions and other strategic digital use cases.
• Responsible for working with Mastercard Services Business Development team as well as Identity Verification sales specialists (Mastercard and partner company teams) to establish an integrated sales plan across prioritized markets and segments.
• Accountable for ensuring that established sales revenue targets are met for recently acquired identity verification services and synergy solutions.
• Establishes process and runs reporting of KPIs for acquisition and identity verification business to regional and global senior management teams.
• Captures customer feedback on product and emerging needs and communicates feedback to regional and global Identity Verification product teams.
• Identifies new opportunities and defines market growth strategy for identity verification business
• Build overall understanding of SSO Solutions offerings and broader Mastercard products and services to leverage synergies within the organization to maximize value delivered to customers

All About You :

• 10-12 years prior related work experience
• Knowledge of digital payments industry, digital identity / identity verification domain and products is highly preferrable. Experience from a top-rated consulting firm is a plus
• Effective problem solver, identifying and mitigating risks, solving and / or escalating issues as appropriate
• Excellent analytical skills with an ability to conduct structured analysis and synthesize large amounts of data. Advanced Excel skills
• Demonstrated success in product management and product development
• Ability in devising and presenting compelling product propositions & strategic visions.
• Ability to work on a team or independently
• Strong interpersonal skills to influence and build credibility, and be collaborative and flexible

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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