Director, Product Management - Cross Border Payments

Mastercard; Johannesburg; On-site; ZAR 1 200 000 - 1 800 000; Full time

Job summary

A global technology company is seeking a Director of Product Management for Cross Border Payments in Johannesburg. The role involves driving sales solutions for large pan-African banks, engaging with financial institutions, and managing relationships to enhance Mastercard's offerings in the region.

Qualifications

• Experience in Product Management or Sales Solutioning roles in Cross Border Payments.
• Established relationships in the African financial markets.

Responsibilities

• Own the Sales Solutioning cycle for multi-market prospects.
• Develop and maintain strong relationships across the organization.

Skills

Product Management

Sales Solutioning

Cross Border Payments

Relationship Management

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Title and Summary

Director, Product Management - Cross Border Payments

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

Mastercard’s Transfer Solutions team in EEMEA is driving innovation and growth to meet today’s demands for simple, certain, and secure international and domestic payments by individuals and businesses of all sizes. Transfer Solutions is a portfolio of integrated assets and capabilities designed to service key verticals, customer segments, and multiple payment flows. Through simple connectivity means, we enable partners to reach a variety of endpoints—account, card, mobile wallet, or cash payout—nearly anywhere in the world.

The organization is looking for a Director, Product Management, Cross Border Payments as part of the EEMEA Business Development Team, to work with customers, primarily large pan-African Group Banks, to further Mastercard’s strategic and commercial agenda in the region, especially around Cross Border Payments, including Low Value B2B / Commercial Payments, P2P Remittances, and Purpose-based payments like Bill Payments, Tuition Payments, Utility, Social Security, etc.

The ideal candidate is aware of the African Payments landscape and is a known name within the circles of Financial Institutions in Africa. They must understand the intricate dynamics of how money moves across Banks and Borders, especially relating to Correspondent Banking, evolving SWIFT and ISO messaging standards, existing Settlement & Funding Structures, and be able to identify gaps and propose solutions that incorporate Mastercard assets with customers. They should possess subject-matter expertise to engage with banking leaders across Transaction Banking, Treasury, Retail, or Payment System Design, and drive desired commercial outcomes.

Role

• This is a Pre-Sales Solutioning role where you will work with prospects and existing clients to provide commercial and technical solutions, driving the sale and launch of Mastercard’s Cross Border Payments assets to large pan-African Banks.
• Own the Sales Solutioning cycle end-to-end, for multi-market prospects, positioning Mastercard’s Cross-Border Payments assets as standalone deals or part of multi-product engagements.
• Partner with Account Management and in-country Cross-Border Sales teams during the sales and implementation cycle, providing deep subject-matter expertise.
• Be accountable for the successful conversion of opportunities, owning the solution, while teams in Mastercard handle relationships and revenue realization, or lead sales efforts with full P&L responsibilities.
• Engage internally to drive customer engagement and market adoption of Mastercard’s cross-border solutions, working closely with cross-functional teams.
• Develop and maintain strong relationships across the organization to support the Transfer Solutions agenda.

All About You

• Experience in Product Management or Sales Solutioning roles in Cross Border Payments within large Transaction Banks focused on Africa.
• Knowledge of NOSTRO pricing, Africa-specific challenges like Currency Control and De-Risking.
• Understanding of SWIFT, RTGS, ACH, and emerging multi-lateral payment schemes in Africa, with knowledge of alternative architectures a plus.
• Experience with the full lifecycle of payment products, including prospecting, conversion, launch, and P&L management.
• Established relationships and credibility in the African financial markets.
• Ability to learn quickly, connect concepts independently, and work collaboratively across teams.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with inherent risks. Employees must:

• Abide by security policies and practices;
• Ensure confidentiality and integrity of accessed information;
• Report security violations or breaches;
• Complete mandatory security trainings.