Director of Sales

FAIRMONT; Johannesburg; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Mantis, a conservation-focused hotel group, is seeking a Director of Sales based in South Africa. This pivotal role focuses on driving revenue through key leisure accounts while aligning sales strategies with local and international market expectations. The ideal candidate will have robust industry experience and a strong understanding of hospitality sales dynamics.

Qualifications

• 5-7 years of leisure sales experience.
• 3-5 years of hospitality experience.
• Strong industry background.

Responsibilities

• Oversee key leisure accounts and drive hotel revenue.
• Manage annual sales budgets and analyze performance.
• Coordinate with marketing for cohesive campaigns.

Skills

Industry experience

Sales strategy

Stakeholder management

Education

Bachelor’s degree

Higher Education Certification

Job description

Company Description

*The role can be based in either Cape Town or Johannesburg.

Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways and eco-escapes located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.

Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.

Job Description

The Director of Sales for Mantis will oversee key leisure accounts outside the Accor structure, based in South Africa, that play a significant role in driving hotel revenue. This role leads sales strategies across key source markets such as the USA and Europe, while also supporting local accounts and DMC partnerships.

Business & Financial Performance:

• Prepare and manage annual sales budgets; align departmental goals with commercial strategy.
• Analyse monthly performance reports and P&L statements; adjust as needed to meet target.
• Support hotels with financial forecasting, sales budgeting, ensuring performance alignment.

Stakeholder & Partnership Management:

• Build and maintain relationships with key leisure accounts, luxury travel partners, DMCs.
• Collaborate with Accor, brand commercial teams, and hotel operations to ensure alignment.
• Identify and develop new business opportunities through regional activations and key account strategies.

Sales Enablement & Marketing Integration:

• Coordinate with marketing and revenue teams to ensure cohesive campaigns and consistent messaging.
• Oversee development of sales materials and tools; ensure alignment with brand voice and values.
• Contribute to advertising, promotional, and PR activities in partnership with the corporate marketing team.

Operational & Hotel-Level Support:

• Work closely with property teams to ensure alignment with the brand's strategy and goals.
• Act as Multi-property Sales Manager for properties without on-site sales leadership.
• Conduct regular market and competitor analysis to inform strategic decisions.

Team Leadership & Development:

• Recruit, train, and mentor sales team members.
• Conduct performance reviews and manage professional development.
• Foster a culture of accountability, innovation, and excellence in execution.

Other Responsibilities / Special Projects

• Participate in hotel management meetings and community events to represent the brand.
• Ensure compliance with fire, life safety, and emergency procedures.
• Maintain high standards of personal appearance and professional conduct.
• Perform other duties as assigned by senior leadership.
• Blog & Mailchimp design and distribution (form part of brand digital need to find a solution)
• WETU & AfricaHub
• Trade Portal

Qualifications

• Bachelor’s degree preferred
• Matric or Higher Education Certification
• Strong industry experience
• 5-7 Years of Leisure Sales
• 3-5 Years of Hospitaltiy Experience

Additional Information

Our commitment to Diversity & Inclusion:We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

Why work for Mantis/Accor?We are far more than a worldwide leader. We welcome you as you are, and you can find a joband brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, youcan continue to explore Accor’s limitless possibilities.