Director of Decision Intelligence & Growth

Santam Insurance; Cape Town; On-site; ZAR 1,000,000 - 1,800,000; Full time

Job summary

NMSIS seeks a Head of Decision Intelligence to build the commercial operating system that turns data into strategic insurance decisions. You will own data foundation, governance, and advanced analytics in collaboration with Sanlam, Santam and TrueSouth Actuaries.

You will drive end-to-end decisioning, lead AI-assisted initiatives, and align models with VNB, CLV and channel economics while maintaining governance and regulatory compliance.

Qualifications

• Degree in Data Science, Computer Science, Engineering, Statistics, Mathematics, Actuarial Science or a related quantitative discipline (essential).
• Postgraduate qualification in a quantitative or technical discipline (advantageous).

Responsibilities

• Own the integrated data model across domains and maintain a unified customer identity layer.
• Govern data delivery with SLAs, field definitions and quality thresholds; drive event-triggered data flows.
• Lead data engineering toward governed, lineage-tracked analytics datasets fit for decisioning and commercial use.
• Maintain a structured data gap register with quantified commercial impact to improve model quality.
• Ensure POPIA compliance and data-sharing obligations are embedded in all data flows.

Skills

Data science degree

Computer science degree

Engineering/Statistics/Math

Education

Postgraduate qualification in quantitative discipline

Advanced technical qualification (advantageous)

Tools

Snowflake

Databricks

Power BI

Campaign orchestration tooling

Job description

NMSIS seeks a Head of Decision Intelligence to build the commercial operating system that turns data into strategic insurance decisions. You will own data foundation, governance, and advanced analytics in collaboration with Sanlam, Santam and TrueSouth Actuaries.

You will drive end-to-end decisioning, lead AI-assisted initiatives, and align models with VNB, CLV and channel economics while maintaining governance and regulatory compliance.