Director of AI-Driven Service Delivery
iLaunch (Pty) Ltd
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Job summary
iLaunch (Pty) Ltd is seeking a senior leader to drive adoption of AI-enabled tools across the delivery lifecycle and build trusted relationships with executive stakeholders and top customers. You will be responsible for commercial success and regional operational efficiency, ensuring implementations align with customer business processes while supporting strategic customer engagements.
The role requires a strong track record in IT/enterprise software, SaaS, and change management, with at least
Qualifications
- Bachelor's degree in IT, Engineering or similar.
Responsibilities
- Driving adoption of Ai-enabled tools across the delivery lifecycle.
- Building trusted relationships with executive stakeholders and TOP customers.
- Responsible for the commercial success and operational efficiency within the region.
- Ensuring implementation teams align customer business processes.
- Support strategic customer engagements.
- Supporting strategic customer engagements.
Skills
Education
Job description
iLaunch (Pty) Ltd is seeking a senior leader to drive adoption of AI-enabled tools across the delivery lifecycle and build trusted relationships with executive stakeholders and top customers. You will be responsible for commercial success and regional operational efficiency, ensuring implementations align with customer business processes while supporting strategic customer engagements.
The role requires a strong track record in IT/enterprise software, SaaS, and change management, with at least
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