Director : Customer Success

Clickcatell; Johannesburg; On-site; ZAR 300,000 - 400,000; Full time

Job summary

An established industry player is seeking a dynamic Managing Director to lead its operations in Johannesburg. This role offers a unique opportunity to shape the strategic direction of a global chemical distributor, serving diverse industries from automotive to aerospace. The ideal candidate will bring over a decade of senior management experience, exceptional leadership skills, and a strong understanding of financial management. Join a company that emphasizes quality, innovation, and sustainability, and be part of a team that values reliability and trust. Ready to take the next step in your career? This is your chance to make a significant impact!

Qualifications

• 10+ years of senior management experience in chemical distribution or related industries.
• Exceptional relationship building skills and proven leadership track record.

Responsibilities

• Develop and implement business strategies aligned with company objectives.
• Oversee daily operations and ensure compliance with local regulations.
• Maintain and strengthen relationships with key clients and stakeholders.

Skills

Leadership

Financial Management

Relationship Building

Strategic Thinking

Analytical Skills

Crisis Management

Conflict Resolution

Education

Bachelor's degree in Business Administration

Chemical Engineering

MBA or equivalent advanced degree

Tools

Software / IT service providers

Job description

Managing Director (ARD-ED05)
Johannesburg, South Africa
Salary: Competitive
Industry: Chemical distribution

Introduction
Our client is seeking a highly experienced Managing Director to lead their operations in Johannesburg.

This role offers an exciting opportunity to shape the strategic direction of a global chemical distributor, serving diverse industries such as automotive, coatings, construction, plastics, asphalt, rail, aviation, filtration, electronics, aerospace and adhesives.

Key qualifications and experience for the Managing Director
- Bachelor's degree in Business Administration, Chemical Engineering, or a related field; MBA or equivalent advanced degree preferred.
- Minimum of 10 years of senior management experience in the chemical distribution industry.
- Alternatively, experience in the coatings, logistics, adhesive, or automotive industries.
- Exceptional relationship building skills with key stakeholders.
- Proven track record in leadership and business growth.
- Strong understanding of financial management.
- Excellent leadership, communication, and organisational skills.
- In-depth knowledge of BBBEE compliance in South Africa.
- Willingness to travel domestically and internationally as required.

Key duties for the Managing Director
- Develop and implement business strategies aligned with the company's mission and long-term objectives.
- Monitor industry trends and innovations to maintain competitive advantage.
- Oversee daily operations, ensuring efficiency and effectiveness across all departments.
- Manage resources, including attracting, hiring, and retaining qualified personnel.
- Ensure compliance with local regulations.
- Work closely with the Financial Manager to ensure budgets are aligned with overall company fiscal targets.
- Maintain and strengthen relationships with key clients, suppliers, and stakeholders.
- Oversee logistics operations to ensure timely delivery of products.
- Develop marketing strategies to promote products and services.
- Ensure adherence to all legal, regulatory, and corporate policies.
- Drive innovation and continuous improvement across the organisation.

Key personal skills
- Strategic thinker with strong business acumen.
- Ability to lead and motivate a diverse team to achieve common goals.
- Excellent analytical and problem-solving abilities.
- Strong crisis management and conflict resolution skills.
- Strong team player.
- Ability to work closely with software / IT service providers.

What sets this company apart
Our client is a global distributor and solution provider that unites technological solutions, commercial expertise and long-standing chemical distribution agreements from various market leaders with decades of experience in process and application technology. They serve diverse industries, offering a broad portfolio that emphasises quality and innovation.
- Strong track record - four record years in South Africa.
- Very low rate of employee turnover.
- Lean operations.
- Global presence.
- Wide product range.
- Sustainability focus.
- Strong logistical network.
- Technical expertise.
- Reliability & Trust: this company has earned the trust of clients by delivering consistent quality, on-time service, and outgoing support.

What's next: Ready to take the next step in your career? Apply now for this exciting opportunity!