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Brand South Africa seeks a Director: Corporate Services to provide strategic leadership across Human Capital, Corporate Legal and ICT, ensuring capability, governance and value-adding support for all portfolios. The role reports to the CEO and aligns with the 2025–2030 Strategic Plan.
The successful candidate will drive workforce planning, regulatory compliance, risk management and ICT strategy while leading senior managers and ensuring efficient, compliant operations.
The Director: Corporate Services is responsible for providing strategic leadership, direction and oversight of Brand South Africa’s Human Capital, Corporate Legal and Information and Communications Technology (ICT) functions.
The incumbent ensures that Brand South Africa has the organisational capabilities, human capital, legal support, technology infrastructure, systems and internal processes required to deliver its mandate and achieve its strategic objectives. The role provides strategic advice to the Chief Executive Officer and Executive Management on organisational design, workforce planning, employment relations, legal and regulatory compliance, risk management, ICT governance, digital transformation and institutional effectiveness. The Director is responsible for ensuring that the Corporate Services portfolio operates efficiently, complies with applicable legislative and governance requirements, manages organisational risks effectively and provides integrated, responsive and value-adding support to all Brand South Africa portfolios. The incumbent will promote a high-performance culture, ethical conduct, effective governance, responsible technology adoption and continuous organisational improvement, ensuring alignment with Brand South Africa’s 2025–2030 Strategic Plan.
Bachelor's Degree in Human Resource Management, Law, Corporate Governance, Business Management, Public Management, Commerce, Industrial Psychology, Management Sciences or a related field.
Relevant professional registration or membership, where applicable.
At least 8-10 years’ relevant professional experience in Corporate Services, Human Capital, Legal Services, ICT or a related strategic support environment.
At least 5 years’ experience at senior management/executive level
Experience in:
Developing and implementing organizational strategies and operational plans.
Providing strategic oversight of multidisciplinary functions.
Workforce planning, organizational development and employee relations.
Legal risk management, regulatory compliance or oversight of corporate legal services.
ICT governance, technology oversight or digital transformation.
Governance, risk management, internal controls and policy development.
Budgeting, resource allocation and service-provider management.
Managing senior professional staff and holding functional managers accountable for performance.
Working with executive management and governance structures.
Within a public entity, government institution or similarly regulated environment
1. Strategic Leadership and Corporate Services Management
Develop and implement the Corporate Services strategy and annual operational plans aligned with Brand South Africa’s 2025–2030 Strategic Plan.
Translate organisational priorities into integrated Human Capital, Corporate Legal and ICT strategies.
Provide strategic direction and oversight to the Human Capital Manager, Corporate Legal Manager and ICT Manager.
Ensure alignment between the three functional areas and the broader organisational strategy.
Advise the CEO and Executive Management on organisational capability, legal risks, workforce requirements, technology investments and corporate services matters.
Monitor the performance and effectiveness of the Corporate Services portfolio against approved objectives and key performance indicators.
Identify opportunities to improve organisational efficiency, service delivery, cost-effectiveness and institutional capability.
Lead strategic initiatives that strengthen organisational resilience, accountability and operational effectiveness.
Ensure appropriate policies, systems, procedures and internal controls are in place across the portfolio.
2. Human Capital strategy and Workforce Management
Provide strategic oversight of the Human Capital function.
Ensure the development and implementation of a Human Capital strategy aligned with Brand South Africa’s strategic priorities.
Oversee workforce planning, organisational design, succession planning and talent management.
Drive the Culture Transformation and change management
Ensure recruitment and selection processes attract and retain appropriately qualified and competent employees.
Oversee performance management, employee engagement, employee retention and organisational culture initiatives.
Ensure effective management of employee and labour relations.
Monitor compliance with applicable employment legislation and organisational policies.
Provide strategic oversight of Employment Equity, transformation, skills development and employee wellness initiatives.
Ensure that remuneration, benefits and employment practices support organisational sustainability and employee performance.
Monitor workforce trends and advise the CEO on organisational capacity, skills gaps and future workforce requirements.
Ensure that Human Capital policies and practices promote fairness, accountability, diversity and inclusion.
3. Corporate Legal and Risk Oversight
Provide strategic oversight of the Corporate Legal function.
Ensure that Brand South Africa has access to appropriate legal advice and support in relation to its mandate, operations and strategic objectives.
Oversee the development and implementation of the legal services strategy and annual operational plan.
Ensure that legal risks arising from organisational activities, contracts, partnerships and stakeholder engagements are identified, assessed and appropriately managed.
Oversee the review and management of contracts, memoranda of understanding, service-level agreements and other legal instruments.
Ensure that legal agreements adequately protect Brand South Africa’s interests and comply with applicable legislation and internal delegations.
Monitor legislative and regulatory developments relevant to Brand South Africa and advise the CEO and Executive Management on their implications.
Oversee the provision of legal opinions and advice on commercial, employment, administrative and other organisational matters.
Ensure that litigation, disputes and other legal proceedings are appropriately managed, in consultation with the Corporate Legal Manager and external legal practitioners.
Oversee the appointment and management of external legal service providers, where required.
Monitor legal expenditure and promote the cost-effective use of external legal services.
Ensure appropriate legal risk registers, contract registers and legal matter records are maintained.
Support the development and review of policies, agreements and governance instruments from a legal compliance perspective.
Ensure that legal matters requiring executive or Board attention are escalated appropriately.
4. ICT Strategy and Technology Oversight
Provide strategic oversight of Brand South Africa’s ICT function.
Ensure that the ICT strategy and technology roadmap support the organisation’s strategic and operational requirements.
Oversee the development of annual ICT operational plans and budgets.
Ensure the availability, reliability, security and effectiveness of ICT infrastructure, systems and digital platforms.
Monitor ICT performance, service delivery, technology investments and operational risks.
Oversee digital transformation and technology enablement initiatives across the organisation.
Ensure that ICT solutions support collaboration, stakeholder engagement, communications, knowledge management and organisational productivity.
Provide strategic oversight of information security, cybersecurity, data protection and ICT governance.
Ensure appropriate business continuity, disaster recovery and information backup arrangements are maintained.
Monitor ICT procurement, vendor performance, software licensing and technology expenditure.
Evaluate emerging technologies , including artificial intelligence, automation and cloud-based solutions, and assess their potential value to Brand South Africa.
Ensure technology initiatives are appropriately prioritised, resourced and aligned with organisational needs.
Require regular reporting from the ICT Manager on ICT performance, service levels, projects, risks, security incidents and budget utilisation.
5. Employee Relations
Provide strategic oversight of employee relations.
Ensure the effective implementation of employee relations policies, procedures and frameworks.
Oversee the management of disciplinary, grievance, incapacity and other employee relations matters.
Ensure consistency, fairness and procedural compliance in the management of employee relations matters.
Monitor significant employee relations risks and trends.
Advise the CEO and EXCO on material employee relations matters.
Ensure appropriate engagement with recognised employee representatives or organised labour, where applicable.
Monitor workplace relations and identify opportunities to promote a constructive employee environment.
Ensure that employee relations matters are managed in accordance with applicable legislation, organisational policies and principles of procedural and substantive fairness.
Ensure compliance with applicable labour legislation.
6. Performance Management and Reporting
Establish appropriate performance measures for the Corporate Services portfolio.
Monitor performance of direct reports and functional areas.
Ensure that functional managers develop appropriate operational plans and performance indicators.
Review portfolio performance and identify areas requiring intervention.
Prepare regular Corporate Services reports for the CEO and EXCO.
Provide accurate and timely information on key people, legal, employee relations and ICT matters.
Monitor progress against strategic and operational objectives.
7. Organizational Development and Change Management
Provide strategic oversight of organisational development initiatives.
Ensure that organisational structures, job roles and workforce capabilities support Brand South Africa’s strategic mandate.
Oversee initiatives to improve organisational performance, employee engagement and institutional effectiveness.
Support the implementation of organisational restructuring and transformation initiatives.
Ensure that change management plans address employee, operational, legal and technology considerations.
Promote collaboration across portfolios and reduce duplication of effort.
Encourage continuous improvement, innovation and a culture of accountability.
8. Cloud and Digital Workplace Technologies
Develop, implement and maintain ICT policies, procedures, standards and guidelines.
Ensure ICT activities comply with Brand South Africa's governance framework.
9. Budget and Resource Management
Lead the preparation of the Corporate Services budget in consultation with the relevant