Direct Mail Account Manager

TN United Kingdom; East London; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player is seeking a Direct Mail Account Manager to enhance client relationships in East London. This role is pivotal in ensuring high-quality service delivery to blue-chip clients, requiring a proactive individual with excellent communication and organizational skills. You will collaborate with various internal departments and manage all work types produced by the company, ensuring seamless service. If you are eager to contribute to a dynamic team and foster long-term client relationships, this opportunity is perfect for you.

Qualifications

• Proactive and organized with strong numeracy and literacy skills.
• Ability to build long-term relationships with clients.

Responsibilities

• Respond to customer requirements and collaborate with Sales Representatives.
• Maintain documentation in line with Account Management processes.
• Manage work produced and provide quotations as necessary.

Skills

Account Management

Customer Service

Communication Skills

Numeracy Skills

Organizational Skills

Job description

Job Title: Direct Mail Account Manager

Location: East London, United Kingdom

Reference: J79282

Contact: Telephone: [phone]

Job Category: -

EU work permit required: Yes

Posted: 01.05.2025

Expiry Date: 15.06.2025

Job Description:

Our client, a global communications company specializing in print and digital channels, is seeking a Direct Mail Account Manager to join their team in East London. This role involves managing relationships with blue-chip clients, ensuring the delivery of high-quality services, and acting as a representative of the company.

Key Responsibilities:

1. Respond promptly and professionally to customer requirements, collaborating closely with Sales Representatives.
2. Maintain documentation in line with the Account Management and DM Account Management processes.
3. Manage all types of work produced by the company and provide quotations when necessary.
4. Work effectively with all internal departments to ensure seamless service delivery.

The ideal candidate will be proactive, organized, and possess strong numeracy and literacy skills. They should be eager to contribute actively to the team and build long-term relationships with clients and internal stakeholders.