Digital Product Graduate

Absa Group; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading financial services provider in Johannesburg is seeking a graduate intern for a digital product development program. This role will support the Product Manager by assisting with research, data analysis, and product lifecycle activities. Ideal candidates are pursuing degrees in relevant fields and possess strong analytical and communication skills. Join a dynamic team and develop foundational skills in customer experience and product innovation.

Qualifications

• Currently pursuing or recently completed a Degree, Diploma, or Technical Vocational Certificate (NQF Level 7 or above) in Engineering, Business, Commerce, Marketing, or Design.

Responsibilities

• Support data gathering and basic analysis of market trends.
• Assist in collecting product requirements and documenting user needs.
• Help gather and organise customer feedback.
• Participate in training sessions and shadow Product Managers.

Skills

Analytical thinking and problem-solving

Communication and collaboration skills

Curiosity and willingness to learn

Basic understanding of digital technologies

Education

Bachelors Degree in Business, Commerce, or Management Studies

Tools

Project management tools

Analytics tools

Design tools

Job description

Job Summary

This graduate program provides exposure to digital product development and analytics within a dynamic team. The role supports the Product Manager and digital teams by assisting with research, data analysis, and product lifecycle activities. It is designed to build foundational skills in digital strategy, customer experience, and product innovation.

Job Description

Key Responsibilities

Learning & Support

• Participate in training sessions, rotations and shadow experienced Product Managers to understand digital product development.
• Assist in maintaining documentation and knowledge repositories.
• Practice continuous learning to stay updated on digital trends and tools.

Research & Analysis

• Support data gathering and basic analysis of market trends, customer feedback, and competitor activity to inform product decisions.
• Help prepare insights and reports to inform product decisions.

Product Development Assistance

• Assist in collecting product requirements and documenting user needs.
• Participate in team meetings and contribute to brainstorming sessions.
• Support testing and quality assurance activities under supervision.
• Support backlog organisation and prioritisation, ensuring items are structured and clear.
• Maintain product documentation

Customer Engagement

• Help gather and organise customer feedback.
• Contribute to initiatives aimed at improving user experience.

Operational Tasks

• Support reporting and analytics tasks by preparing data sets and visualisations.
• Assist in identifying opportunities for improvement across digital products.
• Assist in product delivery support tasks i.e. ensure backlog items meet Definition of Ready and Definition of Done before sprint/PI activities, log impediments and escalations to the Product Manager

Preferred Education

Currently pursuing or recently completed a Degree, Diploma, or Technical Vocational Certificate (NQF Level 7 or above) in:

Engineering, Business, Commerce, Marketing, or Design

Knowledge & Skills

• Basic understanding of digital technologies and the financial services sector
• Curiosity and willingness to learn
• Analytical thinking and problem-solving
• Communication and collaboration skills

Technical Competencies

• Exposure to digital tools and platforms (e.g., analytics, design, or project management tools)
• Basic data analysis and reporting

Behavioural Competencies

• Teamwork and interpersonal effectiveness
• Results orientation and accountability
• Customer focus and empathy

Cognitive Competencies

• Creative and innovative thinking
• Systems thinking and adaptability

Education

Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised