Digital Marketing Internship

Qala; Cape Town; On-site; Part time

Job summary

A premium fitness brand is seeking a Marketing Intern for a hands-on role focused on social media and customer support in Cape Town. The intern will respond to enquiries, support content ideas, and assist in community management. Ideal candidates will be friendly, communicative, and interested in real-world marketing. This internship offers opportunities for growth in content creation and marketing strategies while supporting the brand's expansion.

Qualifications

• Friendly and switched-on individual to support customer experience.
• Ability to respond clearly and quickly under pressure.
• Interest in learning real-world marketing.

Responsibilities

• Reply to Instagram, email and online enquiries.
• Guide people to book and follow up on enquiries.
• Organise messages and track open conversations.
• Support content ideas and basic posting.
• Communicate clearly with customers.

Skills

Community management

Customer support

Social media communication

Basic editing skills

Tools

Instagram

Google My Business

Canva

Job description

Marketing Internship (Social Media & Customer Support) | SCULPT Pilates ( sculpt.fit )

Location: Cape Town/Johannesburg | Type: Internship | Work setup: Hybrid | Role Type: Full-time

Sculpt Pilates is looking for a friendly, switched-on Marketing Intern to support their online and social media customer experience, reply to DMs, comments, enquiries, and to help grow the brand.

This is a hands-on role where you’ll learn the fundamentals of community management, brand tone, and customer support with room to grow into content creation if you’ve got the interest and basic skills.

Overview

What you’ll do

• Reply to Instagram, email and online enquiries
• Guide people to book and follow up on enquiries
• Keep messages organised and track open conversations
• Bonus: Support content ideas, captions, basic posting and story replies
• Communicate clearly and respond quickly (you’re calm under pressure)
• Are comfortable on Instagram and/or Google My Business
• Enjoy helping people and making them feel looked after
• Want to learn real-world marketing while supporting a premium
• Keen to grow with our brand as we expand

Nice to have (not required)

• Canva basics or simple editing (CapCut, Reels, etc.)
• Copywriting or caption writing
• Experience working with customers or bookings

What you’ll learn

• Social media support systems (DM workflow, FAQs, tone of voice)
• Community management + service recovery
• Content planning basics (if you want to grow into it)
• How a high-performing studio runs client experience online

Click Apply in the link below, once we've got your profile, we'll begin an exciting screening journey ;)

94 Strand St, Cape Town City Centre, Cape Town, 8000, South Africa